Jaisha Morris
Houston,TX
Summary
Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating 3 months of efficiency and safety, known for contributing to team objectives through hard work and collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Unloader Package Handler
Fed Ex Ground
Houston, TX
09.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Professional Driver
Prime INC.
Springfield, MO
08.2021 - 08.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
SACC Teacher
Aldine Independent School District
Houston, TX
08.2017 - 06.2019
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained schedule of class assignments to meet deadlines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
Correctional Officer
Michigan Department of Corrections
Detroit, MI
09.2000 - 09.2012
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Reported on quality of inmate work and violations committed by prisoners.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Implemented defensive tactics and physical restraints to maintain safety and security of men facility.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Armored Guard
Brinks Armored
Detroit, MI
01.2000 - 04.2003
- Operated two-way radios to communicate with other security personnel as necessary.
- Maintained high levels of alertness throughout shifts.
- Enforced security policies and protocols to ensure safety of personnel, property and assets.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained accurate logs of all activities, events and visitors entering the premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Provided friendly and professional assistance to employees, visitors and customers.
- Regularly reviewed security logs and reports for accuracy and completeness.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Sr. Pharmacy Tech/ Health & Beauty Coordinator
Arbor Drugs/ CVS
Detroit, MI
08.1995 - 12.2001
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
Associate of Science - Criminal Justice
Oakland Community College
Bloomfield Hills, MI05-2005
Skills
- Heavy Machinery Operation
- Loading and Unloading
- Strong Math Skills
- Adherence to Loading Schedules
- Issue Troubleshooting
- Scanner Proficiency
- Packaging and Labeling Equipment
- OSHA Regulations
- Package and Pallet Staging
- Truck Driving
- Inventory Tracking
- Yard Operations Support
- Protective Equipment Use
- Visual Inspection
- Shipping and Receiving
- Willing to Learn
- Work Planning and Prioritization
- Critical Thinking
- Tractor Operation
Timeline
Unloader Package Handler
Fed Ex Ground
09.2023 - Current
Professional Driver
Prime INC.
08.2021 - 08.2022
SACC Teacher
Aldine Independent School District
08.2017 - 06.2019
Correctional Officer
Michigan Department of Corrections
09.2000 - 09.2012
Armored Guard
Brinks Armored
01.2000 - 04.2003
Sr. Pharmacy Tech/ Health & Beauty Coordinator
Arbor Drugs/ CVS
08.1995 - 12.2001
Associate of Science - Criminal Justice
Oakland Community College
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