JAISON SEBASTINE

Work History

Manager Business Development

BEHIVE Engineering Concepts Pvt. Ltd

Ernakulam, Kerala

01.2023 - 05.2023

Progressed through a series of promotions, culminating in challenge to direct global sales organization
Supervised and managed a multinational sales force and led all forecasting, market analytics and sales team training
Is a leading infrastructure company in Kerala and they are committed at providing exceptional infrastructural innovations
They practice the latest technologies in engineering and construction
Their infrastructural projects are classic examples of modernization and they ensure to induce positive ideologies that make the world a favourable place for our progeny
Page | 2 Jaison Sebastine
As Business
Interacted with customers and vendors with utmost professionalism to solve various problems.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Drove high performance by developing team members.
Determined customer needs and calculated payment options based on consultative sales process.
Provided feedback to improve strategies, programs and initiatives.
Communicated client priorities, delivering presence and business objectives.
Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Translated customer needs into operational plan to fulfill projects with right resources.
Worked closely with internal teams to deliver on high-profile, complex projects.
Created comprehensive onboarding processes and activities to acclimate new hires.
Maximized business growth by driving high adoption and usage of marketing platform.
Improved tools to enable better tracking and business analysis.
Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
Responded promptly to needs of constituents, soliciting feedback to improve service.
Synthesized customer and market information into summaries to build strategies for segments.

Business development Manager

Wataniya Pure Drinking Water

Doha

06.2018 - 12.2019

Maintained open and ongoing communication with clients to meet needs and expectations.
Established new customer accounts using negotiation and sales closing abilities.
Determined business development opportunities and implemented effective strategy for client acquisition.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Leveraged cold calling, in-person visits and referrals to build leads.
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Facilitated and managed business development plan based on market and industry research.
Liaised with channel partners to build business.
Participated in industry and trade organizations to build industry and customer alliances.
Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
Led programs to solve strategic growth questions for business.
Resolved customer complaints regarding sales and service.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Enhanced sales volume through skilled support to both new and inactive customers.
Supported sales team members to drive growth and development.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Coached, developed and motivated team to achieve revenue goals.
Directed and coordinated products, services and sales activities.
Built sales forecasts and schedules to reflect desired productivity targets.
Conducted market research and reported on competitors.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Determined price schedules and discount rates.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Reviewed operational records and reports to project sales and determine profitability.
Prepared budgets and approved budget expenditures.
Gained market share in new sales performance through aggressive team training.

Sr Relationship Manager

NEXA, Popular Vehicle & Services Pvt Ltd

Cochin

08.2017 - 06.2018

Addressed inquiries from clients and department team members.
Cultivated relationships with customers by participating in meetings onsite and at client locations.
Interacted with customers and worked closely to resolve issues.
Collaborated with various departments to improve communication and deliver individualized customer solutions.
Drove client satisfaction and kept lines of communication open to further business objectives through strong customer relationships.
Analyzed competitors and market trends to facilitate business growth.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Identified leads by researching trends in automobile industry to determine customer needs.

Sales Manager

Al Maraya Rent A Car LLC

Dubai, UAE

04.2015 - 05.2017

Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Tracked monthly sales to generate reports for business development planning.
Performed sales consultations and educated clients on products and services.
Maintained professional network of potential clients and business opportunities.
Created and maintained sales environment to support business objectives.
Achieved company growth and brand development through market expansion and sales.
Analyzed business and sales targets using critical problem-solving skills.
Established new accounts and serviced existing accounts maintaining professional relationships.
Developed and implemented new sales strategies to update product lines.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Prospected for new business using databases and other strategies to generate sales.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Executed and created strategic sales plans to expand customer base and extend global reach.
Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Attended trade shows for in-person engagement and network building.
Researched and communicated competitive activity to influence marketing plans and sales tactics.

Asst Sales Manager

KHF Automotive Trading LLC

Dubai, UAE

09.2012 - 04.2015

Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
Taught new associates sales tactics and performance improvement techniques.
Helped sales professionals finalize customer sales and handled escalated concerns.
Utilized company selling model to engage and connect customers with brand.
Developed effective sales team members through highly individualized coaching.
Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Developed and encouraged sales and promotional team members.
Opened and closed store, set up registers and secured cash.
Established action plans for team members and helped each person attain objectives.
Collaborated closely with management team to recruit top-level sales talent to fill positions within department.
Maintained scorecards to track sales, gross profit dollars and shares.
Resolved customer complaints regarding sales and service.
Coached, developed and motivated team to achieve revenue goals.
Supported sales team members to drive growth and development.
Enhanced sales volume through skilled support to both new and inactive customers.

Senior Sales Supervisor

Al Jadeed Bakery

Dubai, UAE

11.2011 - 09.2012

Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Contacted current and potential clients to promote products and services.
Conducted market research to identify selling possibilities and evaluate customer needs.
Negotiated terms of sales agreements and developed contracts to successfully close sales.
Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
Communicated regularly with territory and regional managers for daily support and strategic planning.
Assigned qualified leads to field sales team for further development and closure.
Delegated work to staff, setting priorities and goals.
Reviewed customer complaints to determine appropriate methods for resolution.
Directed and supervised staff performance.
Recruited and trained new employees to meet job requirements.
Coached staff on strategies to enhance performance and improve customer relations.
Supported sales team members to drive growth and development.
Motivated sales professionals by delivering positive reinforcement and constructive feedback.
Built sales forecasts and schedules to reflect desired productivity targets.

Sales Supervisor

Family Food Centre

Doha

01.2007 - 01.2011

Generated effective sales strategies and taught new employees company's procedures and policies.
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
Supported team members by assisting in upselling products and services and closing sales with customers.
Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
Connected with customers to provide assistance and collect feedback to optimize operations.
Managed sales team of 8 members, setting performance goals and strategies for attaining objectives.
Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Promoted key products and features to customers to generate interest and drive revenue growth.
Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.

Marketing Executive

Spectrum Softech Solutions

Cochin, Kerala

01.2006 - 01.2007

Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Maximized outreach by implementing marketing strategies to grow customer base.
Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
Collaborated with team to forecast based on sales and product profitability.
Used sales forecasting and strategic planning to verify sales and profitability of products, lines and services.
Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
Translated key brand and campaign objectives into effective messaging.
Assessed marketing campaigns using key metrics and performance indicators.
Conferred with advertising managers to develop and implement marketing plans.

Summary

Overview

Work History

Manager Business Development

Business development Manager

Sr Relationship Manager

Sales Manager

Asst Sales Manager

Senior Sales Supervisor

Sales Supervisor

Marketing Executive

Education

MBA - Marketing and System

BSc - Physics and Computer Application

Skills

Languages

Technology

Personal Information

Timeline

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