Jaithan Castro-Layana
Brandon
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Five Below. Excelled in customer service and problem-solving, significantly contributing to revenue growth. Demonstrated exceptional teamwork and multi-tasking abilities, fostering repeat business through strong customer relationships.
Overview
1
1
year of professional experience
Work History
Sales Associate
Five Below
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Current Student -
Winthrop College Prep Academy
Riverview, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Five Below
06.2024 - Current
Current Student -
Winthrop College Prep Academy
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