Jaivon Eggleston

• Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
• Assisted in training new team members on company policies and customer service protocols.
• Managed customer interactions across multiple channels, ensuring timely and accurate responses.
• Collaborated with team to enhance service delivery processes, improving overall customer satisfaction.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Prepare, Clean, Portion, Cut, and Serve Food
• Expo Chef, Fryer Lead
• Prepare food for the restaurant in high pressure situations.
• Prepare food for Caterings
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3 years of Paint Crew experience for Student led mainstage productions

• Evaluated vendor sustainability practices to ensure alignment with NFL's eco-friendly objectives.
• Supported the organization of events promoting recycling and waste reduction initiatives by asking patrons to recycle properly.
• Super Bowl Sunday: Directed High ranking NFL media members to their locations on the day of Super Bowl LIX