Jaiyah Emmons
Grayslake,Illinois
Summary
Outgoing Fast Food Cashier determined to provide best possible service to customers. Operates cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all foodservice protocols.
Overview
1
1
year of professional experience
Work History
Cashier/Crew Member
Portillo's Restaurant Group
Gurnee, IL
02.2022 - Current
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
Server/Restaurant Waitress
The Outback Steakhouse
Beaumont, TX
04.2021 - 12.2021
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Customer Service Representative
Amazon
Grayslake, Illinois
11.2020 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Walmart
Grayslake, Illinois
06.2020 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Psychology
Lamar University
Beaumont, TXHigh School Diploma -
Alief Taylor High School
Houston, Texas05.2019
Skills
Proficient in microsoft outlook,excel,and power point
Excellent communications skills
Timeline
Cashier/Crew Member
Portillo's Restaurant Group
02.2022 - Current
Server/Restaurant Waitress
The Outback Steakhouse
04.2021 - 12.2021
Customer Service Representative
Amazon
11.2020 - 04.2021
Cashier
Walmart
06.2020 - 08.2020
No Degree - Psychology
Lamar University
High School Diploma -
Alief Taylor High School
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