Professional with a decade of progressive experience improving client retention, satisfaction, and operational efficiency across luxury e-commerce, fin-tech, and automotive technology. Skilled in client relationship management, conflict-resolution, and driving customer satisfaction. Recognized for combining empathy and data-driven strategy to deliver top-tier client experiences, enhance internal processes, and strengthen brand trust. Adaptable, reliable, and skilled in communication and conflict resolution.
Senior Luxury Account Executive at The RealRealSenior Luxury Account Executive at The RealReal
Luxury Account Representative at The RealRealLuxury Account Representative at The RealReal
<ul> <li>Identify covetable and salable items using fashion and trend knowledge</li> <li>Complete daily/weekly email recaps and monitor team reporting</li> <li>Research and input designer codes into our internal system</li> <li>Review all rejections within the inbound pipeline</li> <li>Maintain a relationship with other departments as a brand and condition standards expert</li> </ul> at The RealReal<ul> <li>Identify covetable and salable items using fashion and trend knowledge</li> <li>Complete daily/weekly email recaps and monitor team reporting</li> <li>Research and input designer codes into our internal system</li> <li>Review all rejections within the inbound pipeline</li> <li>Maintain a relationship with other departments as a brand and condition standards expert</li> </ul> at The RealReal
Patient Care Coordinator Sr at Optum, UnitedHealth GroupPatient Care Coordinator Sr at Optum, UnitedHealth Group
Dental Hygienist at New Horizons Dental CenterDental Hygienist at New Horizons Dental Center