Jaizon Coleman
Birmingham
Summary
Dynamic professional with extensive experience at Allied Universal Security Services, excelling in employee training and client satisfaction. Proven ability to enhance operational efficiency through effective problem-solving and staff management. Skilled in cash handling and HVAC troubleshooting, demonstrating a commitment to workplace safety and high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved client complaints and issues and offered thoughtful solutions to maintain client satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Improved client satisfaction rates with consistent quality checks and timely resolution of complaints.
HVAC Technician
Freedom Heating and Cooling
07.2022 - 12.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
Order Picker
Gulf Distribution
03.2021 - 06.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Operated pallet electric pallet jack
- Operated forklift
Education
High School Diploma -
Huffman High School
Birmingham, AL05-2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Expert in work system comprehension
Timeline
Shift Supervisor
Allied Universal Security Services
01.2024 - Current
HVAC Technician
Freedom Heating and Cooling
07.2022 - 12.2023
Order Picker
Gulf Distribution
03.2021 - 06.2022
High School Diploma -
Huffman High School
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