Gabriel Jaja
Peoria,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Lead Reactive Technical Support
Caterpillar
East Peoria, IL
10.2023 - Current
- Recommended permanent corrective action based on root cause analysis of recurring quality issues.
- Created documentation outlining a specific reactive quality process flow.
- Engaged in team collaboration with operations, supply chain, logistics, and engineering to resolve issues related to procurement and internal quality.
- Led cross-functional team projects aimed at enhancing quality efficiency and minimizing quality stoppages at POU.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for quality.
- Reported out key metrics (Infinity) related to product quality including defect rates, COPQ, and Rework cost.
Machine Operator/Quality Inspector/ Logistics Sup.
Caterpillar
East Peoria, IL
09.2010 - 10.2023
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Conducted product inspections using calipers and micrometers to ensure accuracy.
- Adjust machine offsets to complete tasks accurately.
- Troubleshoot malfunctions in equipment and processes.
- Monitored inventory levels, identified discrepancies and adjusted accordingly to maintain accuracy.
- Maintained a safe working environment by adhering to all safety protocols and regulations.
- Identified areas of process improvements within logistics to increase efficiency and reduce costs.
Education
Supply Chain Management
Illinois Central College
East Peoria, IL05-2017
Skills
- Supply Chain Management
- Team Collaboration
- Critical Thinking
- Attention to Detail
- Corrective Action Planning
- Team Leadership
- Root Cause Analysis
- Quality processes
Timeline
Lead Reactive Technical Support
Caterpillar
10.2023 - Current
Machine Operator/Quality Inspector/ Logistics Sup.
Caterpillar
09.2010 - 10.2023
Supply Chain Management
Illinois Central College
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