To be part of a organization and Performs all daily task to the best of my ability. And be Responsible and accountable for all duties for my team. And also Utilizes Daily Management Tools and nurtures as basic understanding In my everyday role. I am a Determined professional with dedication to hard work and team player attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Resident Assistant
Upon This Rock Community Shelter
04.2023 - Current
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Maintained clean, safe, and well-organized patient environment.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
Driver Helper
Goodwill Outlet
08.2021 - 09.2023
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Lifted and carried packages weighing up to Number pounds.
Maintained vehicle organization and cleanliness and reported any issues to driver.
Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
Store Owner
Jennies urban wear
03.2015 - 06.2018
Met operational objectives by establishing qualified staff, promoting adherence to regulations and providing outstanding customer service
Developed and implemented successful marketing programs
Managed, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue
Improved profitability by executing daily, weekly, and monthly floor merchandise plan changes
Limited financial discrepancies, reviewing and approving billing invoices and expense reports
Grew business by creatively driving sales and maintaining cost controls
Developed systems and procedures to optimize efficiency and quality
Managed scheduling for 3 employees to ensure optimal productivity
Built customer and employee loyalty and effectively implemented operational strategies
Driver Helper
UPS Customer Center
10.2016 - 12.2016
Loaded products onto trailers for delivery
Identified, evaluated and reconfigured systems to support customer service and operational goals
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
Key member of global distribution operations team that coordinated shipments across CT
Loaded and unloaded delivery vans per shift
Custodian
IKEA
02.2013 - 06.2014
Completed floor maintenance, including stripping, sealing and finishing of materials
Used approved cleaning products on various surfaces, to reduce bacterial growth and prevent spread of viruses
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
Cleaning dormitory rooms
Properly labeled and diluted all cleaning solutions
Stripped and refinished hard surface floors to maintain quality condition and appearance
Steam cleaned and shampooed carpeted areas
Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
Scrubbed, top-coated, buffed and varnished hard floors
Inspected facility and grounds and picked up any trash
Thoroughly scrubbed and cleaned bathroom fixtures and partitions
Checked in and stocked inventory throughout the facility
Promoted building security by locking doors and checking electrical appliances for safety hazards
Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness
Operated compactors and balers to discard cardboard boxes and trash
Stocker
Shaw's Supermarket
04.2007 - 11.2012
Alternated goods in inventory by observing 'first in, first out' approach to keep shelves organized and properly stocked
Maintained a neat, orderly and safe work space
Optimized storage areas to maximize access and meet needs of different types of products with specific weight, size or shape concerns
Checked packages and merchandise for damage and quickly notified vendors of specific
Created balanced pallets to support efficient and safe sales floor replenishment
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Removed all debris and packaging from boxes and separated for recycling or disposal
Greeted customers and directed to requested products
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion
Education
High school diploma or GED - Drug Abuse Counseling
Gateway Community College
New Haven, CT
High School Diploma -
Wilbur Cross High School
New Haven, CT
01.2003
Skills
Product and service Consistently
Product restocking
Personal hygiene guidelines
Customer relationships
Cleaning procedures
Customer-oriented
Order fulfillment
Custodial Experience
Daily cleaning
Packaging
Shipping and receiving
Shipping procedures understanding
Equipment operation
Skills
Follows established sanitation
Customer service
Recordkeeping strengths
Team standards
Stocking
Heavy lifting
Shelving of products
Stock management
Prevent the spread Illness
Warehousing functions
Forklift certification
Certification
Forklift
Timeline
Resident Assistant
Upon This Rock Community Shelter
04.2023 - Current
Driver Helper
Goodwill Outlet
08.2021 - 09.2023
Driver Helper
UPS Customer Center
10.2016 - 12.2016
Store Owner
Jennies urban wear
03.2015 - 06.2018
Custodian
IKEA
02.2013 - 06.2014
Stocker
Shaw's Supermarket
04.2007 - 11.2012
High school diploma or GED - Drug Abuse Counseling
Gateway Community College
High School Diploma -
Wilbur Cross High School
Similar Profiles
Alex ZarekAlex Zarek
Assistant Head Tennis Professional at Shelter Rock Tennis ClubAssistant Head Tennis Professional at Shelter Rock Tennis Club