Jakaiya Wells
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Cosmetology Student
Paul Mitchell The School
Atlanta, Georgia
09.2022 - Current
- Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
- Provided skin care treatments such as facials, waxing, exfoliation and microdermabrasion.
- Assisted in the development of new techniques for color application and hair styling.
- Maintained a clean and organized work area to ensure safety standards were met.
- Scheduled appointments with clients according to salon protocols.
- Educated clients about proper home care for their hair and skin.
- Utilized customer service skills to build relationships with clients.
- Adhered to all state laws governing cosmetology services.
Order Fulfillment Associate
Walmart
Atlanta, GA
12.2021 - 11.2023
- Maintained accurate records of orders, shipments, and inventory.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Resolved customer inquiries regarding order status and delivery.
- Monitored stock levels and communicated needs for replenishment to management.
- Inspected goods received from vendors for quality control purposes.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Pulled and packed products from shelves based on customer orders.
- Assisted in training new warehouse employees.
Customer Service Representative
Walmart
Atlanta
02.2023 - 09.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Cashier
Target
Atlanta, GA
08.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Cosmetology
Paul Mitchell The School - Atlanta, LLC
Atlanta, GA03-2025
High School Diploma -
Cedar Grove High School
Ellenwood, GA05-2022
Skills
- Sanitation Practice
- Hair Styling
- Makeup Application
- Social Media Marketing
- Decision-Making
- Tool, Equipment, and Surface Sanitizing
- Creativity and Originality
- Workspace Organization
- Teamwork and Collaboration
- Time Management
- Active Listening
- Packaging
- Maintaining equipment
- Shipping and receiving
- Shipment Tracking
- Warehouse Safety
- Office Management
- Greeting and Seating Clients
- Positive and professional
- Schedule Management
- Product Knowledge
- Consultative Sales
- Critical Thinking
- Adaptive team player
Timeline
Customer Service Representative
Walmart
02.2023 - 09.2023
Cosmetology Student
Paul Mitchell The School
09.2022 - Current
Order Fulfillment Associate
Walmart
12.2021 - 11.2023
Cashier
Target
08.2021 - 12.2021
Cosmetology
Paul Mitchell The School - Atlanta, LLC
High School Diploma -
Cedar Grove High School