Summary
Overview
Work History
Skills
Timeline
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Jakanah Tillie

Jacksonville,fl

Summary

Dynamic and detail-oriented professional with experience at Amazon and JSR Cleaning. Proven track record in streamlining processes and enhancing customer satisfaction. Skilled in packaging and labeling, as well as claims investigation. Self-motivated with a strong focus on achieving results and maintaining high standards of cleanliness and organization.

Overview

2
2
years of professional experience

Work History

Warehouse Worker

Amazon
10.2024 - 03.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much a 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.

Janitorial Lead

JSR Cleaning
01.2024 - 09.2024
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.

Insurance Adjuster

Pilot Catastrophe Services
07.2023 - 12.2023
  • Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
  • Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
  • Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Contributed to company growth through exceptional customer retention rates, achieved by timely and effective resolution of client concerns.

Skills

  • Packaging and labeling
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Claims investigation

Timeline

Warehouse Worker

Amazon
10.2024 - 03.2025

Janitorial Lead

JSR Cleaning
01.2024 - 09.2024

Insurance Adjuster

Pilot Catastrophe Services
07.2023 - 12.2023

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Jakanah Tillie