Jakara Forde
Sharpsburg,GA
Summary
Hands-on data center and IT support professional with experience installing servers, racks, switches, and structured cabling. Performs performance testing, diagnoses power and connectivity problems, and trains team members on new technology to support smooth day-to-day operations.
Overview
6
6
years of professional experience
Work History
Data Center Technician
Direct Line & CBRE
Lithia Springs, Georgia
07.2025 - Current
- Installed new servers, switches and other equipment in the data center following best practices.
- Installed servers, racks, and network cabling across Direct Line CBRE data halls.
- Maintained data center equipment and infrastructure, ensuring optimal performance and reliability.
- Monitored system performance and resolved technical issues promptly and efficiently.
- Identified and resolved server, power, and connectivity issues through systematic troubleshooting, minimizing downtime.
- Ensured that all data center systems were properly configured and maintained according to industry standards.
- Developed standards and procedures for carrying out system and network operations.
- Trained team members and users on new and emerging technology, improving overall business productivity.
- Installed, configured and tested new servers, workstations, software and peripherals.
Cherry Picker Operator
Kuehne + Nagel
Locust Grove, Georgia
01.2024 - 07.2025
- Operated cherry picker to move, locate, relocate, and stack material in warehouse
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift
- Ensured compliance with safety regulations while operating the cherry picker equipment
- Inspected equipment before each shift, ensuring operational readiness and safety compliance
- Reported any problems or malfunctioning parts observed during inspections promptly to supervisor
- Tracked inventory levels, ensuring timely availability of materials for efficient cherry picker operations
- Collaborated with team to uphold productivity standards, contributing to seamless warehouse operations
- Scanned inventory in warehouse management system for accurate order processing.
- Staged pallets for shipment and outbound loading at Kuehne + Nagel.
Cabler & tester
Material in Motion
Fairburn, Georgia
06.2023 - 01.2024
- Tested and troubleshot equipment to identify and resolve issues, enhancing reliability.
- Tested cables and resolved wiring issues to confirm proper installation and function.
- Assisted with rack testing and troubleshooting to verify functionality and operational readiness.
- Identified defects in rack hardware and software components, facilitating repairs.
- Performed performance testing and reviewed rack capacity and operating performance.
- Inspected cable assemblies for defects, ensuring proper alignment and secure terminations.
- Supported cable assembly and wiring activities to maintain correct connections and improve equipment performance.
- Read wiring diagrams and schematics to support cable installation work.
- Directed routing of wiring harnesses based on detailed work orders and specific layout instructions to ensure compliance.
- Reviewed test cases and verified software behavior against requirements.
- Pulled, routed, and secured wires following safety and installation standards.
- Interpreted blueprints, schematics, and wiring plans for accurate placement.
- Conducted inspections of cable paths to identify damage, bends, and verify proper labeling for safety compliance.
Cable Technician
MasTech Advanced Technologies
Duluth, Georgia
03.2023 - 05.2023
- Installed and terminated various cable types, including Ethernet and coaxial, to support reliable connectivity.
- Proficient in troubleshooting and resolving cable issues, ensuring optimal performance
- Installed smart doorbells, security cameras, TVs, and sound bars for customers, ensuring proper functionality and setup.
- Installed smart doorbells, security cameras, TVs, and sound bars, ensuring seamless functionality and customer satisfaction.
- Resolved customer inquiries and provided assistance, clarifying work assignments to improve overall customer experience.
Break Pack & Lean replenishment
Staples Distribution Center
Lithia Springs, Georgia
03.2021 - 01.2023
- Ranked among top pickers in department, demonstrating efficiency and accuracy in picking tasks.
- Achieved recognition as a top picker within department, consistently meeting high-performance standards.
- Implemented efficiency improvements, reducing picking errors and enhancing accuracy in operations
- Oversaw inventory levels to ensure timely replenishment of supplies and products, supporting seamless operations
- Experienced in break pack operations, proficiently handling product sorting, packaging, and labeling
- Demonstrated ability to maintain accuracy and efficiency while meeting strict deadlines in break pack environment
- Applied principles to minimize waste, improving productivity in break-pack operations through streamlined processes
Mail Sorter
Access Staffing Services LLC
Fairburn, Georgia
11.2022 - 12.2022
- Sorted and distributed high volumes of mail for large corporate office, ensuring timely delivery to recipients
- Organized and labeled mail items, facilitating efficient delivery process
- Maintained clean and organized work area, improving overall workflow in mail sorting
Order Picker
Sugar Foods Corporation
Villa Rica, Georgia
08.2020 - 02.2021
- Utilized order-picking software to accurately select and pack customer orders, ensuring on-time delivery
- Checked product codes, quantities, and shipment information with attention to detail, reducing errors in order fulfillment
- Managed and organized high volumes of inventory, contributing to smooth operations in fast-paced warehouse environment
Education
Nexus Degree - Cyber Security
University of West Georgia
Waco, Georgia05-2025
Associate of Applied Science - Cyber Security
West Georgia Technical College
Waco, GA03-2023
High School Diploma -
Robert S. Alexander High School
Douglasville, Georgia05-2018
Skills
- Server Installation
- Server Configuration
- Server Maintenance
- Server Troubleshooting
- Data Center Management
- Data Center Operations
- Network Installation
- Network Cabling
- Cable Installation
- Hardware Troubleshooting
- Hardware Maintenance
- System Maintenance
- System Testing
- Performance Testing
- Functional Testing
- Product Testing
- Technical Documentation
- IT Support
- Problem Resolution
- Operating Systems
- Linux Systems
Timeline
Data Center Technician
Direct Line & CBRE
07.2025 - Current
Cherry Picker Operator
Kuehne + Nagel
01.2024 - 07.2025
Cabler & tester
Material in Motion
06.2023 - 01.2024
Cable Technician
MasTech Advanced Technologies
03.2023 - 05.2023
Mail Sorter
Access Staffing Services LLC
11.2022 - 12.2022
Break Pack & Lean replenishment
Staples Distribution Center
03.2021 - 01.2023
Order Picker
Sugar Foods Corporation
08.2020 - 02.2021
Nexus Degree - Cyber Security
University of West Georgia
Associate of Applied Science - Cyber Security
West Georgia Technical College
High School Diploma -
Robert S. Alexander High School