Jakara Lewis
Sterling Heights
Summary
Dynamic professional with a proven track record in branding and sales, notably at Canada Goose. Excelled in creating engaging customer experiences and driving brand loyalty through expert communication and product awareness. Skilled in inventory control and staff training, demonstrating a blend of hard and soft skills to achieve significant sales goals.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Canada Goose
11.2022 - 01.2024
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Worked with team to achieve sales goals for products.
- Engaged customers to communicate key product features.
- Communicate with personal clientele through phone or mail
Receptionist
Mission Point Nursing & Physical Rehabilitation Ce
03.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Sales Associate
Bath & Body Works
08.2020 - 10.2022
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Box Office Associate
MJR Troy Grand Digital Cinema 16
10.2019 - 03.2020
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Created and maintained reports of sold tickets and payments received.
- Greeted customers with smile and provided friendly, knowledgeable service.
Education
No Degree - Practical Nursing
Dorsey Community College
Madison Heights, MI03-2026
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05-2020
Skills
- Marketing
- Branding
- Sales
- Product awareness
- Floor operations and displays
- Scheduling
- Staff training
- Communication skills
- Inventory control
Timeline
Brand Ambassador
Canada Goose
11.2022 - 01.2024
Receptionist
Mission Point Nursing & Physical Rehabilitation Ce
03.2021 - 07.2022
Sales Associate
Bath & Body Works
08.2020 - 10.2022
Box Office Associate
MJR Troy Grand Digital Cinema 16
10.2019 - 03.2020
No Degree - Practical Nursing
Dorsey Community College
High School Diploma -
Chippewa Valley High School
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