Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jakarya Branch-Mills

Fort Washington,MD

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

14
14
years of professional experience

Work History

President/CEO

Next Level Business Solutions, LLC
01.2016 - Current
  • Foster strong relationships with clients to identify their unique business challenges and opportunities, ensuring tailored solutions that align with their strategic goals.
  • Successfully managed the procurement of over $7.5 million in grants and contracts small businesses and non-profit organizations, enhancing their operational capabilities and sustainability.
  • Supported over 350 businesses in the registration process and navigating complex regulatory affairs, ensuring compliance with local, state, and federal requirements.
  • Conduct comprehensive research and data analysis to evaluate business performance, identifying critical weaknesses and areas for improvement to boost client effectiveness.
  • Implement systems for monitoring and assessing employee performance across projects and daily operations, ensuring that team objectives are met while fostering professional growth.
  • Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
  • Coordinated internal promotions processes allowing career advancement opportunities within the organization.
  • Monitor employee performance on projects and daily work routine departments to carry out operations successfully
  • Provide expert guidance to management on the process of changes and problem-solving.
  • Coordinated schedules and communicated changes to customers.
  • Facilitated employee training programs, fostering a culture of continuous improvement within the transportation department.

Managing Partner / Business Developer

Urban Strategies & Solutions, LLC
01.2015 - 01.2020
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with government
  • Interpret government regulations and applicable codes to ensure compliance
  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.

Business Development Specialist

Congress Heights Community Training & Development Corp
01.2015 - 01.2017
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
  • Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
  • Drove process improvements within the organization by assessing current systems and recommending enhancements where needed.
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.

General Manager, Retail Store

Visual Eyes
01.2011 - 01.2014
  • Manage retail store and staff of nine retail employees
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Set goals and deadlines for the employees and explain policies and procedures to staff members
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
  • Examine claims forms and other records to determine insurance coverage
  • Correspond with insured or agent to obtain information or inform them account status or changes
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Hire and terminate clerical and administrative personnel
  • Maintain a participant database up-to-date and accurate.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

BBA -

University of Maryland - University College
Hyattsville, MD
2026

Business Management -

Prince George's Community College
Largo, MD
05.2018

Computer Science -

Tesst College of Technology
Beltsville, MD
07.2011

High School Diploma/ General Studies -

Surrattsville High School
Clinton, MD
05.2007

Skills

  • Leadership Team Building
  • Organizational Leadership
  • Strategic Planning
  • Operational Excellence
  • Operations Management
  • Business Development
  • Contract Negotiation
  • Contract Management
  • Partnership Development
  • Program Management
  • Community Outreach
  • Innovative and Visionary
  • Project Oversight

Affiliations

  • Alabama Avenue Community Development Corporation- Board Member
  • Higher Learning- Business Committee
  • New Beginning Foundation, Inc - Board Treasurer
  • Fresh Start , Inc - Advisory Board
  • Rodney Red Grant for Mayor of DC- Campaign Advisor

Timeline

President/CEO

Next Level Business Solutions, LLC
01.2016 - Current

Managing Partner / Business Developer

Urban Strategies & Solutions, LLC
01.2015 - 01.2020

Business Development Specialist

Congress Heights Community Training & Development Corp
01.2015 - 01.2017

General Manager, Retail Store

Visual Eyes
01.2011 - 01.2014

BBA -

University of Maryland - University College

Business Management -

Prince George's Community College

Computer Science -

Tesst College of Technology

High School Diploma/ General Studies -

Surrattsville High School
Jakarya Branch-Mills