Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
14
14
years of professional experience
Work History
President/CEO
Next Level Business Solutions, LLC
01.2016 - Current
Foster strong relationships with clients to identify their unique business challenges and opportunities, ensuring tailored solutions that align with their strategic goals.
Successfully managed the procurement of over $7.5 million in grants and contracts small businesses and non-profit organizations, enhancing their operational capabilities and sustainability.
Supported over 350 businesses in the registration process and navigating complex regulatory affairs, ensuring compliance with local, state, and federal requirements.
Conduct comprehensive research and data analysis to evaluate business performance, identifying critical weaknesses and areas for improvement to boost client effectiveness.
Implement systems for monitoring and assessing employee performance across projects and daily operations, ensuring that team objectives are met while fostering professional growth.
Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
Coordinated internal promotions processes allowing career advancement opportunities within the organization.
Monitor employee performance on projects and daily work routine departments to carry out operations successfully
Provide expert guidance to management on the process of changes and problem-solving.
Coordinated schedules and communicated changes to customers.
Facilitated employee training programs, fostering a culture of continuous improvement within the transportation department.
Managing Partner / Business Developer
Urban Strategies & Solutions, LLC
01.2015 - 01.2020
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with government
Interpret government regulations and applicable codes to ensure compliance
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
Negotiated high-value contracts with clients, securing profitable partnerships for the company.
Established and implemented business procedures and process improvements.
Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
Business Development Specialist
Congress Heights Community Training & Development Corp
01.2015 - 01.2017
Keep records or prepare reports for owner or management concerning visits with clients.
Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
Drove process improvements within the organization by assessing current systems and recommending enhancements where needed.
Expanded client base by identifying and targeting new business opportunities through market research and analysis.
Used SalesForce to handle current portfolio and prospective leads.
Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
General Manager, Retail Store
Visual Eyes
01.2011 - 01.2014
Manage retail store and staff of nine retail employees
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Set goals and deadlines for the employees and explain policies and procedures to staff members
Monitor the facility to ensure that it remains safe, secure, and well-maintained
Prepare and review operational reports and schedules to ensure accuracy and efficiency
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
Examine claims forms and other records to determine insurance coverage
Correspond with insured or agent to obtain information or inform them account status or changes
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Hire and terminate clerical and administrative personnel
Maintain a participant database up-to-date and accurate.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
BBA -
University of Maryland - University College
Hyattsville, MD
2026
Business Management -
Prince George's Community College
Largo, MD
05.2018
Computer Science -
Tesst College of Technology
Beltsville, MD
07.2011
High School Diploma/ General Studies -
Surrattsville High School
Clinton, MD
05.2007
Skills
Leadership Team Building
Organizational Leadership
Strategic Planning
Operational Excellence
Operations Management
Business Development
Contract Negotiation
Contract Management
Partnership Development
Program Management
Community Outreach
Innovative and Visionary
Project Oversight
Affiliations
Alabama Avenue Community Development Corporation- Board Member
Higher Learning- Business Committee
New Beginning Foundation, Inc - Board Treasurer
Fresh Start , Inc - Advisory Board
Rodney Red Grant for Mayor of DC- Campaign Advisor
Timeline
President/CEO
Next Level Business Solutions, LLC
01.2016 - Current
Managing Partner / Business Developer
Urban Strategies & Solutions, LLC
01.2015 - 01.2020
Business Development Specialist
Congress Heights Community Training & Development Corp
01.2015 - 01.2017
General Manager, Retail Store
Visual Eyes
01.2011 - 01.2014
BBA -
University of Maryland - University College
Business Management -
Prince George's Community College
Computer Science -
Tesst College of Technology
High School Diploma/ General Studies -
Surrattsville High School
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