Jakaya Holloway
Duncanville,TX
Summary
Forward-thinking Assistant manager with proven history of leadership and problem solving. Adept collaboration with manager to accomplish demanding objectives, motivate staff and organize resources. Driven Hospital Corpsman proficient in obtaining vital signs and obtaining blood samples. Keeping medical records up to date. Responsible and reliable with outstanding interpersonal abilities. Hands-on experience performing in high-stress environments while working as team with other medical professionals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medicare Insurance Agent
Allstate Corp
Duncanville, TX
02.2024 - Current
- Provided Medicare customers with guidance and assistance in selecting the most appropriate insurance plans.
- Conducted research to ensure compliance with applicable regulations and laws governing Medicare insurance.
- Maintained accurate records of all customer interactions, including contact information, policy changes, payment histories.
- Demonstrated knowledge of health care reform initiatives as they relate to Medicare coverage options.
- Built relationships with existing customers to encourage renewals and referrals.
- Answered questions from potential customers regarding plan benefits, eligibility requirements, premiums.
- Advised clients on how best to use their coverage effectively by understanding their individual circumstances.
Life Insurance Agent
American Income Life
Dallas, TX
08.2023 - Current
- Assisted customers in selecting the right life insurance coverage for their needs.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Educated clients on various types of life insurance policies available in the market.
- Attended educational seminars and conferences to stay up-to-date on industry trends.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Evaluated current financial situation of clients before recommending any policy changes.
- Collaborated with other departments such as underwriting or claims processing teams.
- Contacted prospective customers to present information and explain available services.
Hospital Corpsman
Navy Reserve
Fort Worth, TX
04.2019 - Current
- Instructed sailors in first aid, self-aid and personal hygiene procedures.
- Maintained health records for navy reserve unit
- Maintained accurate inventory of medications.
- Administered medications and immunizations.
- Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
- Trained in combat, life savings techniques and conducting physical exams.
- Assisted patients in finding over-the-counter solutions to aid minor health issues.
Pharmacy Technician
Walgreen's Pharmacy
Dallas, TX
07.2022 - 02.2024
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assistant Manager
Footlocker and Kids Footlocker
Grapevine, TX
01.2021 - 06.2022
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Provided outstanding service to new and long-standing customers by attending closely to their concerns
- Constant standing and walking to provide excellent customer service and expeditiously meeting their needs
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Proficient in naviagting microsoft word, excel, and spreadsheets
Education
Bachelor of Science - Kinesiology
Texas Woman's University
12.2024
High School Diploma -
Kathlyn Joy Gilliam Collegiate Academy
06.2016
Skills
- Product and Service Knowledge
- Sales Monitoring
- Work Planning and Prioritization
- Staff Training
- Team Leadership
- Vital Sign Assessment
- Attention to Detail
- Data Management
- Customer Service
- Accuracy
- Multitasking
- Efficiency
- Insurance Policy Sales
- Client Retention
- Developing Policies
- Quoting and Pricing Policies
- Strong presentation skills
- Product Knowledge
- Inbound and Outbound Calling
- Appointment Scheduling
Certification
- Life and health insurance
- Pharmacy Technician License
- CPR Certified
Timeline
Medicare Insurance Agent
Allstate Corp
02.2024 - Current
Life Insurance Agent
American Income Life
08.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
07.2022 - 02.2024
Assistant Manager
Footlocker and Kids Footlocker
01.2021 - 06.2022
Hospital Corpsman
Navy Reserve
04.2019 - Current
Bachelor of Science - Kinesiology
Texas Woman's University
High School Diploma -
Kathlyn Joy Gilliam Collegiate Academy
- Life and health insurance
- Pharmacy Technician License
- CPR Certified
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