Ja'Kayla DeRiggs
Hampton,GA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
5
5
years of professional experience
Work History
Shift Leader
Marco's Pizza
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Customer Service Cashier
Walmart
10.2022 - 04.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Marco's Pizza
09.2019 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Lovejoy High School
Hampton, GA08.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Team Supervision
- Team Collaboration and Leadership
- Staff Supervision
Timeline
Shift Leader
Marco's Pizza
10.2023 - Current
Customer Service Cashier
Walmart
10.2022 - 04.2023
Cashier
Marco's Pizza
09.2019 - 09.2022
High School Diploma -
Lovejoy High School