Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakayla McCalley

Chicago,IL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Midwest Express Urgent Care
10.2024 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Processed cash, credit and touchless transactions to fulfill customer orders.

Administrative Clerk

Richard J Daley Center
01.2023 - 09.2024
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Compiled and analyzed data to produce reports.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.

Volunteer Work

Saint Joseph Hospital
07.2022 - 10.2023
  • Assist and greet patients
  • Provide assistance to patients and others contacting the clinic by telephone
  • Complete initial registration information of new patients following established policies and procedures
  • Call patients to confirm next days appointment
  • Keep inventory of forms used at the front desk ; notify supervisor if reordering is

Front Desk Receptionist

Discover
05.2019 - 07.2022
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

Cerfification - Nursing

Medway Healthcare Institute
Chicago, IL
05-2025

High School Diploma -

Penn Foster Career School
Scranton, PA
01-2020

Skills

  • Patient Care
  • Insurance Verification
  • Excellent Communication
  • Office Administration
  • Organized
  • Critical Thinking
  • Team Leadership
  • Phlebotomy
  • Triage

Timeline

Medical Assistant

Midwest Express Urgent Care
10.2024 - Current

Administrative Clerk

Richard J Daley Center
01.2023 - 09.2024

Volunteer Work

Saint Joseph Hospital
07.2022 - 10.2023

Front Desk Receptionist

Discover
05.2019 - 07.2022

Cerfification - Nursing

Medway Healthcare Institute

High School Diploma -

Penn Foster Career School

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Jakayla McCalley