Jakayla Mosley
Forsyth,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Detail-oriented healthcare professional with expertise in patient assessment and therapy coordination. Known for enhancing overall patient experiences and fostering team collaboration to achieve optimal health outcomes.
Overview
5
5
years of professional experience
Work History
VNG ( Videonystagmography Technology)
Hope Neurological & Medical Services
Macon, Georgia
04.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- I perform Concussion Tests which I track eye movements and discover any abnormal or deficits going to the brain.
- VNG is to detect inner brain and eye movements.
- Diagnose the underlying causes of dizziness or balance disorders
- Determine if balance issues stem from an inner ear disorder
- Assess the functionality of the inner ear and central motor pathways.
Oygen Therapy Tech
Hope Neurological & Medical Services
Macon, Georgia
04.2024 - Current
- Assisted therapists in implementing treatment plans and therapeutic exercises.
- Maintained equipment and ensured a clean, safe therapy environment.
- Scheduled appointments and coordinated therapy sessions for patients.
- Collaborated with healthcare staff to enhance overall patient care experience.
- Provided emotional support and encouragement throughout the rehabilitation process.
- Assisted with preparation of patient charts for review by the clinical team.
- Kept accurate documentation of patient visits including daily notes about progress made during session.
- EWOT (Exercise with Oxygen) is a wellness practice where individuals breathe highly concentrated oxygen while exercising
Sales Associates
Hibbett Sporting Goods
06.2023 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Occupational Therapy Intern
Monroe Physical Therapy
08.2023 - 12.2023
- Enhanced patient outcomes by implementing individualized and evidence-based occupational therapy interventions.
- Assisted in improving the clinic''s efficiency by streamlining documentation procedures and maintaining accurate records.
- Promoted functional independence for patients through the development and implementation of personalized treatment plans.
- Facilitated collaboration among interdisciplinary teams, ensuring comprehensive care for patients with complex needs.
- Provided thorough evaluations and assessments to accurately determine patient needs and establish appropriate goals.
Teacher
Boys And Girls Club
08.2023 - 11.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Assistant
Work Study At Albany State University
12.2022 - 05.2023
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Customer Service Representative
Seniors Community Care
04.2021 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Waitress Trainee
Texas Roadhouse
06.2020 - 12.2020
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Education
Bachelor of Science - Human Health And Performance
Albany State University
Albany, GA12.2023
Associate of Science - Occupational Therapy Assistant
Albany State University
Albany, GA12.2021
High School Diploma -
Mary Persons High School
Forsyth, GA05.2018
Master of Science - Masters in Health Administration
Clayton State University
Morrow, GASkills
- Product Sales
- Time Management
- Flexible Schedule
- Listening Skills
- Customer Service
- Problem-Solving Skills
- Outgoing Personality
- Client Service
- Multi-Tasking Strength
- Goal-oriented
- Excellent communication
- VNG testing
- oxygen therapy
- patient documentation
- time management
- effective communication
- Leadership
Accomplishments
Received two Honor's Award of having a 3.5+ gpa for SPR' 22, Fall' 22, SPR' 2023, Fall' 2023 semester.
Timeline
VNG ( Videonystagmography Technology)
Hope Neurological & Medical Services
04.2024 - Current
Oygen Therapy Tech
Hope Neurological & Medical Services
04.2024 - Current
Occupational Therapy Intern
Monroe Physical Therapy
08.2023 - 12.2023
Teacher
Boys And Girls Club
08.2023 - 11.2023
Sales Associates
Hibbett Sporting Goods
06.2023 - Current
Assistant
Work Study At Albany State University
12.2022 - 05.2023
Customer Service Representative
Seniors Community Care
04.2021 - 08.2021
Waitress Trainee
Texas Roadhouse
06.2020 - 12.2020
Bachelor of Science - Human Health And Performance
Albany State University
Associate of Science - Occupational Therapy Assistant
Albany State University
High School Diploma -
Mary Persons High School
Master of Science - Masters in Health Administration
Clayton State University
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