VERSHAUNDA NORMAN
Professional Tax Preparer
NATCHEZ, MS,MS
Summary
Detail-oriented Tax Preparer with 10+ years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Overview
16
16
years of professional experience
Work History
Income Tax Preparer
Taxes By V
Natchez , Mississippi
12.2010 - Current
- Completed and filed returns with tax departments at local, state and federal levels.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Reviewed available data and compared against tax code to determine exemptions, deductions and potential liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared US, multistate and international tax returns for business clients.
- Facilitated communication between clients and tax authorities.
- Prepared over 200 individual tax return.
Office Administrator
Natchez Pilgrimage Tours
Natchez , MS
05.2015 - 02.2017
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality communications for internal and external use.
- Trained new employees on administrative procedures, company policies and performance standards.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports increased collection of overdue balanced by 40%.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized, facilitated and participated in community service efforts.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Maintained computer and physical filing systems.
Assistant Manager
B-KWIK
VIDALIA , LA
01.2009 - 10.2011
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed strategy to increase sales and drive profits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reduced supply expenses by 15%, cut production costs and lowered financial expenditures to increase bottom line.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Bachelor of Arts - ACCOUNTING
Alcorn State University
Lorman, MS05.2023
PTIN Credentials - Tax Preparation
JACKSON HEWITT TAX PREPARATION
NATCHEZ MS 12.2009
Associate of Arts - Health Sciences
Copiah-Lincoln Community College
Wesson, MS05.2006
High School Diploma -
Natchez High School
Natchez, MS05.2003
Skills
- Individual Tax Returns
- Time Management
- Client Records Review
- Client Tax Services
- Appointment Scheduling
- Data Entry
- Client Interviews
- Customer Service
- Relationship Building
- Reporting and Documentation
- Data Confidentiality
- Data Gathering
- Filing System Management
- Account Auditing
- Client Account Management
Timeline
Office Administrator
Natchez Pilgrimage Tours
05.2015 - 02.2017
Income Tax Preparer
Taxes By V
12.2010 - Current
Assistant Manager
B-KWIK
01.2009 - 10.2011
Bachelor of Arts - ACCOUNTING
Alcorn State University
PTIN Credentials - Tax Preparation
JACKSON HEWITT TAX PREPARATION
Associate of Arts - Health Sciences
Copiah-Lincoln Community College
High School Diploma -
Natchez High School
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