Jakayla Wells

• Managed daily front desk administrative operations for a multi-provider medical office
• Greeted patients, completed check-in/check-out, verified demographics, and updated records
• Scheduled appointments, confirmed visits, and answered multi-line phones and patient inquiries
• Verified insurance eligibility, collected copays, and supported billing workflows
• Maintained accurate EMR/EHR documentation in compliance with HIPAA standards
• Coordinated patient flow and communicated effectively with clinical staff to support office efficiency
• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Assisted with patient intake processes, ensuring accurate data entry in electronic health records.
• Maintained visitor log for entering and leaving facility for security purposes.
• Strengthened vendor relationships through regular communication and timely coordination of services.
• Handled assignments independently with good judgement and critical thinking skills.
• Routed incoming mail and messages to relevant personnel without delay.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Organized, maintained and updated information in computer databases.
• Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
• Synthesized research findings and file data to effectively respond to information requests.

• Supported front and back office operations in a high-volume urgent care setting
• Managed patient intake, insurance verification, scheduling, and EMR documentation
• Assisted clinical staff with vital signs, EKGs, injections, phlebotomy, and specimen processing
• Ensured smooth patient flow while maintaining a professional and compassionate environment
• Assisted in patient intake processes, ensuring accurate documentation and data entry.
• Supported healthcare providers during examinations, preparing necessary tools and equipment.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.

• Honor Roll 2018,2019,2020,2021,and 2022
• Awarded Art Honors
• Completed AP course in US History
• Completed AP course in Pre-Calculus
• Completed AP course in Physics
• Professional Development: Children Development
• 3.6 GPA
• Ranked in Top 8% of class
• Extracurricular Activities: Art and Robotics Club
• Leo's Club Member
• Elected to Secretary for Student Board in 2019

I am currently progressing through my Bachelor of Science in Mechanical Engineering, where I have built a strong foundation in core engineering principles, analytical problem‑solving, and hands‑on technical application. My coursework has emphasized engineering mechanics, materials science, thermodynamics, fluid systems, and mathematical modeling, allowing me to develop both theoretical understanding and practical engineering intuition.

Throughout my studies, I have strengthened my ability to approach complex problems using structured analysis, precise calculations, and iterative design thinking. I have gained experience with engineering tools such as CAD modeling, technical documentation, and data‑driven evaluation of system performance. My academic projects have included scenario‑based problem solving, mechanical system evaluations, and collaborative assignments that mirror real‑world engineering workflows.

In addition to technical skills, I have developed strong communication, teamwork, and project‑management abilities through lab work, group design challenges, and peer‑review‑based assignments. These experiences have helped me learn how to translate engineering concepts into clear, actionable insights—an essential skill for contributing effectively in a professional engineering environment.

As I continue advancing through my degree program, I am seeking an internship where I can apply my growing mechanical engineering knowledge to real-world challenges, contribute to meaningful projects, and further develop my technical and professional skill set.

• Honor Roll 2025
• 3.6 GPA
• Ranked in Top 5% of class
• Leo's Club Member