Summary
Work History
Education
Skills
Timeline
Generic

Ja'Kaylia Taylor

Crystal Spring,MS

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Work History

Cashier/stocker

Dollar General Market
Crystal Springs , MS
01.2024 - 04.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.

Education

Associate of Arts -

Hinds Community College
Raymond, MS
05-2024

High School Diploma -

Crystal Springs High School
Crystal Springs, MS
05-2022

Skills

  • Payment Collection
  • Returns processing
  • ID Verification
  • Cash Register Operation
  • Customer Assistance
  • Cash Handling
  • POS Systems
  • Customer Service
  • Inventory Control
  • Drawer balancing
  • Product Recommendations
  • Payment Processing
  • Credit and cash transactions
  • Merchandise Restocking

Timeline

Cashier/stocker

Dollar General Market
01.2024 - 04.2024

Associate of Arts -

Hinds Community College

High School Diploma -

Crystal Springs High School
Ja'Kaylia Taylor