Jake Akromas
La Marque,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant Store Director
H-E-B Grocery
10.2019 - Current
- Established team priorities, maintained schedules and monitored performance for more than 300 employees .
- Continuously encouraged all employees within store to present positive, exemplary image to customers through Hospitality and A+ Standards
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
Assistant Service Manager
H-E-B Grocery
05.2015 - 10.2019
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Trained all new partners on standards, efficiency and conflict resolution for best-in-class Hospitality.
Assistant Store Manager
Arlan's Market
01.2012 - 05.2015
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Some College (No Degree) -
College of The Mainland
Texas City, TXHigh School Diploma -
Santa Fe High School
Santa Fe, TX05.2012
Skills
- Sales and marketing
- Staff Management
- Creative merchandising
- Financial Management
- Analytical skills
- Critical thinking
- Training & Development
- Store operations
- Team Management
- Shrink management
Timeline
Assistant Store Director
H-E-B Grocery
10.2019 - Current
Assistant Service Manager
H-E-B Grocery
05.2015 - 10.2019
Assistant Store Manager
Arlan's Market
01.2012 - 05.2015
Some College (No Degree) -
College of The Mainland
High School Diploma -
Santa Fe High School