Summary
Overview
Work History
Education
Skills
Timeline
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Jake Alters

Fombell,Pennsylvania

Summary

Oversees warehouse operations to meet continuous internal and external customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and customer service.

Overview

16
16
years of professional experience

Work History

Warehouse Manager

Pete's Uptown Beverage
Ellwood City, PA
06.2015 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Met with internal and external customers to consult on issue resolution..
  • Developed account plans for designated key accounts, resulting in discovery of multiple up-sell opportunities.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Reported customer questions, issues and complaints to management.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Unloaded materials and goods at designated locations for best project availability.

Warehouse Employee

INMETCO
Ellwood City, PA
06.2015 - 12.2019
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Performed inventory control, such as counting and stocking merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Fed raw materials into machines.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.

Cleaning Professional

Professional Cleaning Inc.
Cranberry Township, PA
07.2015 - 12.2019
  • .Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals and materials properly and with caution.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Education

Bachelor of Science - Education-Science

Slippery Rock University of Pennsylvania
05.2021

Skills

  • Multiple Priorities Management
  • Verbal and Written Communication
  • Detailed Instruction
  • Forklift Operation
  • Billing and Invoicing
  • Conflict Resolution
  • Delegating Work
  • Customer Service
  • Microsoft Office
  • Issue Resolution

Timeline

Cleaning Professional

Professional Cleaning Inc.
07.2015 - 12.2019

Warehouse Manager

Pete's Uptown Beverage
06.2015 - Current

Warehouse Employee

INMETCO
06.2015 - 12.2019

Bachelor of Science - Education-Science

Slippery Rock University of Pennsylvania

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Jake Alters