Jake Brenneis
Lynbrook,New York
Summary
A dynamic and reliable professional with a strong background in customer service at The Seawane Club. Proven ability to lead and communicate effectively, ensuring guest satisfaction and loyalty. Skilled in managing high-pressure situations while maintaining a positive atmosphere. Committed to accountability and hard work, consistently exceeding expectations in fast-paced environments. A student-athlete who demonstrates a strong work-ethic in and out of the classroom, on and off the field. One who seeks success and is determined to improve both himself and the people around him, leading by example and action, rather then voice and reason. An incoming Senior with 200+ hours of community service hours completed and a well rounded mindset and focus on what his future beholds.
Overview
3
3
years of professional experience
Work History
Valet Parking Employee
The Seawane Club
Hewlett Harbor, New York
04.2025 - Current
- Greeted guests upon arrival and provided exceptional customer service.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Assisted customers with their luggage to and from their vehicles.
- Greeted customers and opened doors for them upon arrival.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
Expo Runner
River Mill Tavern and Tables
Lynbrook, New York
11.2024 - Current
- Organized tickets based on the orders of tables occupied
- Restocked supplies needed to properly and effectively complete my task of providing for customers
- Prepared the dishes of hundreds of customers in a timely manner to satisfy their needs
- Created a balance between the dishes in which i would run out to tables and dishes i would prepare for later service
- Restocked supplies and materials for future workers
- Completed my task at hand in a timely fashion to satisfy the needs of other employees and customers
- Helped to create a friendly environment of employees allowing for a organized, successful, and efficient work day
Golf Bag Attendant
The Seawane Club
Hewlett Harbor, New York
05.2024 - Current
- Provided customers with assistance carrying their golf bags to their cars or carts.
- Inspected golf bags to ensure they were free of dirt and debris prior to storage.
- Received golf clubs from customers and stored them in proper storage areas.
- Cleaned and maintained the area around the bag drop and storage area on a daily basis.
- Communicated effectively with colleagues in order to keep up-to-date information about current events taking place at the course.
- Responded quickly to customer inquiries regarding lost items or requests for additional services and items while out on the course.
- Kept track of any special requests made by members or guests regarding specific bag handling instructions or needs during play.
- Performed light maintenance duties such as cleaning clubs or tightening grips as requested by customers.
- Transported golf bags between the clubhouse and parking lot for customers as needed.
- Assisted with loading and unloading customer's golf equipment from vehicles when requested.
Golf Caddy
The Seawane Club
Hewlett Harbor , New York
05.2023 - Current
- Helped locate lost balls in difficult terrain or water hazards when needed.
- Communicated effectively with golfers regarding their needs and expectations.
- Carried multiple sets of clubs during rounds for players who requested assistance.
- Cleaned and maintained caddie equipment such as bags, towels, tees.
- Recommended suitable club selections based on individual playing abilities.
- Performed light maintenance around the clubhouse such as sweeping walkways or raking bunkers.
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
- Assisted golfers with finding and retrieving their golf balls from the course.
- Carried golf bags and equipment around the course efficiently.
- Communicated proactively to resolve disputes or handle complaints.
- Provided encouragement and moral support to players.
- Informed golfers and visitors with course knowledge.
- Measured yardages for golfers to ensure precise shot planning.
Busser
River Mill Tavern and Tables
Lynbrook, New York
03.2023 - Current
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Provided assistance to other bussers or waitstaff when needed.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Helped employees complete required activities during peak periods.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
Camp Counselor Volunteer
Silver Point Beach Club
Atlantic Beach, New York
06.2023 - 08.2023
- Encouraged positive social interactions among campers from different backgrounds by organizing team-building exercises.
- Supervised campers during meals and other activities to ensure safety of all participants.
- Served as a role model for campers by exhibiting appropriate behavior at all times.
- Organized and facilitated various recreational activities for campers, such as outdoor games, arts and crafts, swimming and hikes.
- Instructed campers on the proper use of equipment and safety rules.
- Provided guidance to campers in resolving conflicts or issues that arose between them.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Designed activities to help individuals overcome confidence issues and build strength.
Busser
El Pollo Grill
Lynbrook, New York
03.2022 - 06.2022
- Stocked bussing stations with supplies such as napkins, straws, and condiments.
- Replenished water glasses throughout the course of a meal.
- Ensured that each guest's experience was pleasant by providing prompt service when needed.
- Removed dirty plates and utensils between courses of a meal.
- Restocked beverage station with cups, lids, straws.
- Bussed used dishes off of tables when guests had finished meals.
- Inspected all table surfaces to make sure they were free of debris before seating new guests.
- Performed side work duties such as restocking silverware bins and refilling salt shakers.
- Cleaned spilled food or drink from table surfaces as soon as possible.
Education
89-90 Weighted Average (3.7 GPA)
Lynbrook High School
Lynbrook, NY06-2026
Skills
- Leader
- Confident
- Hardworking
- Accountability
- Trustworthy
- Communication
- Realistic
- Reliable
- Humble
- Respectful
Affiliations
Sports
- Junior Varsity Baseball (8th Grade)
- Junior Varsity Basketball and Football, Varsity Golf; Freshman Sport Night Chair (9th Grade)
- Varsity Football and Golf (10th and 11th Grade)
Clubs and Organizations
- Student Government Association - SGA
- LHS Key Club
- The LEO Club
- Freshman Class Sport Night Chair and Participant (9th Grade)
- Class Night Participant
- Powder Puff Coach (Girls Flag Football Game Juniors vs Seniors) (11th Grade)
Community Service (200+ Hours Completed)
- Silver Point Day Camp: Counselor in Training
- Lynbrook Challenger Baseball Camp
Accomplishments
- Proud owner of a self bought vehicle. The ability to take accountability and save money for something i wish to have in my life. The willingness to pursue a long lasting accomplishment by properly maintaining and affording a 2011 Nissan Frontier (Pickup) at the young age of 17. Understanding things you may wish for are not given, they must be accomplished through hardwork.
Timeline
Valet Parking Employee
The Seawane Club
04.2025 - Current
Expo Runner
River Mill Tavern and Tables
11.2024 - Current
Golf Bag Attendant
The Seawane Club
05.2024 - Current
Camp Counselor Volunteer
Silver Point Beach Club
06.2023 - 08.2023
Golf Caddy
The Seawane Club
05.2023 - Current
Busser
River Mill Tavern and Tables
03.2023 - Current
Busser
El Pollo Grill
03.2022 - 06.2022
89-90 Weighted Average (3.7 GPA)
Lynbrook High School
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