I am a hard working individual that is capable of managing my time, and energy in a productive and well regulated manner. I follow instructions well and when it comes to dealing with customers I am sociable and well spoken.
Overview
5
5
years of professional experience
Work History
Manager
Beyond Juicery And Eatery
Bloomfield Township, Michigan
04.2024 - Current
Coached, mentored and trained team members in order to improve their job performance.
Ensured compliance with all applicable laws, regulations, industry standards.
Provided leadership during times of organizational change or crisis situations.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Ensured compliance with regulatory requirements and industry standards.
Associate
Chow Hound
Walker, Michigan
01.2024 - 04.2024
Organized backroom areas to maintain a clean and organized work environment.
Processed payments using point-of-sale systems.
Helped customers locate items within the store using the inventory system.
Performed cash register functions accurately and efficiently.
Assisted customers with selecting items and answering questions about products.
Handled incoming calls from customers regarding orders or other inquiries.
Delivery Driver
Jimmy Johns Subs
Walker, Michigan
08.2023 - 12.2023
Maintained accurate records of goods delivered and collected payments as required.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Provided excellent customer service by answering inquiries about products or services being delivered.
Manager
Beyond Juicery And Eatery
Bloomfield Township, MI
04.2023 - 08.2023
Monitored staff performance and addressed issues.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained adequate staffing to meet objectives within budget.
Associate
Chow Hound
Walker, MI
02.2023 - 04.2023
Answered customer questions and provided store information.
Arranged and stocked new merchandise following placement directions.
Stocked sales floor and assisted in product movement and merchandising plans.
Communicated clearly with customers in person and via telephone, driving positive experiences.
Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Loader
English Gardens
Royal Oak, MI
03.2022 - 08.2022
Unloaded products from incoming transports.
Reconfigured inbound pallets to meet storage requirements.
Leveraged hand tools to adjust or replace equipment parts.
Kept loading dock clear and free of debris, minimizing accidents and injuries.
Provided excellent customer service by loading items into customer vehicles.
Packaged, crated and loaded items safely for transport.
Assisted sorters by loading trucks with assigned packages for routes.
Corrected pallets of damaged or mislabeled products to reduce errors and losses.
Concierge
Beachwood Recreation Association
Troy, MI
06.2019 - 08.2021
Memorized building residents to welcome and noted unfamiliar individuals.
Oversaw and coordinated outgoing and incoming courier deliveries.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Organized and managed events, such as parties and Swim meets.
Education
Public Relations, Advertising, And Applied Communication
Grand Valley State University
Allendale, MI
04.2025
High School Diploma -
Ernest W. Seaholm High School
Birmingham, MI
05.2021
Skills
Management Interaction
Promotional Information
Mail Receiving and Delivery
Business Services
Event and Party Planning
Package Shipping
Office Support
Amenities Information
Item Pickup and Delivery
Quote
Either I'll find a way or make one.
Hannibal of Carthrage
Timeline
Manager
Beyond Juicery And Eatery
04.2024 - Current
Associate
Chow Hound
01.2024 - 04.2024
Delivery Driver
Jimmy Johns Subs
08.2023 - 12.2023
Manager
Beyond Juicery And Eatery
04.2023 - 08.2023
Associate
Chow Hound
02.2023 - 04.2023
Loader
English Gardens
03.2022 - 08.2022
Concierge
Beachwood Recreation Association
06.2019 - 08.2021
Public Relations, Advertising, And Applied Communication
Grand Valley State University
High School Diploma -
Ernest W. Seaholm High School
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