Jake Buese
Bloomfield Hills,MI
Summary
I am a hard working individual that is capable of managing my time, and energy in a productive and well regulated manner. I follow instructions well and when it comes to dealing with customers I am sociable and well spoken.
Overview
5
5
years of professional experience
Work History
Manager
Beyond Juicery And Eatery
Bloomfield Township , Michigan
04.2024 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
Associate
Chow Hound
Walker , Michigan
01.2024 - 04.2024
- Organized backroom areas to maintain a clean and organized work environment.
- Processed payments using point-of-sale systems.
- Helped customers locate items within the store using the inventory system.
- Performed cash register functions accurately and efficiently.
- Assisted customers with selecting items and answering questions about products.
- Handled incoming calls from customers regarding orders or other inquiries.
Delivery Driver
Jimmy Johns Subs
Walker , Michigan
08.2023 - 12.2023
- Maintained accurate records of goods delivered and collected payments as required.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Manager
Beyond Juicery And Eatery
Bloomfield Township , MI
04.2023 - 08.2023
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained adequate staffing to meet objectives within budget.
Associate
Chow Hound
Walker , MI
02.2023 - 04.2023
- Answered customer questions and provided store information.
- Arranged and stocked new merchandise following placement directions.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
Loader
English Gardens
Royal Oak , MI
03.2022 - 08.2022
- Unloaded products from incoming transports.
- Reconfigured inbound pallets to meet storage requirements.
- Leveraged hand tools to adjust or replace equipment parts.
- Kept loading dock clear and free of debris, minimizing accidents and injuries.
- Provided excellent customer service by loading items into customer vehicles.
- Packaged, crated and loaded items safely for transport.
- Assisted sorters by loading trucks with assigned packages for routes.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
Concierge
Beachwood Recreation Association
Troy , MI
06.2019 - 08.2021
- Memorized building residents to welcome and noted unfamiliar individuals.
- Oversaw and coordinated outgoing and incoming courier deliveries.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Organized and managed events, such as parties and Swim meets.
Education
Public Relations, Advertising, And Applied Communication
Grand Valley State University
Allendale, MI04.2025
High School Diploma -
Ernest W. Seaholm High School
Birmingham, MI05.2021
Skills
- Management Interaction
- Promotional Information
- Mail Receiving and Delivery
- Business Services
- Event and Party Planning
- Package Shipping
- Office Support
- Amenities Information
- Item Pickup and Delivery
Timeline
Manager
Beyond Juicery And Eatery
04.2024 - Current
Associate
Chow Hound
01.2024 - 04.2024
Delivery Driver
Jimmy Johns Subs
08.2023 - 12.2023
Manager
Beyond Juicery And Eatery
04.2023 - 08.2023
Associate
Chow Hound
02.2023 - 04.2023
Loader
English Gardens
03.2022 - 08.2022
Concierge
Beachwood Recreation Association
06.2019 - 08.2021
Public Relations, Advertising, And Applied Communication
Grand Valley State University
High School Diploma -
Ernest W. Seaholm High School
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