Jake Carpenter
Cape Girardeau,MO
Summary
Detail-oriented team player with strong organizational and communicational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Approaches each day and unique challenges with enthusiasm, patience, and humor.
Overview
3
3
years of professional experience
Work History
Youth Summer Camp Counselor
Ozarks Regional YMCA
05.2022 - 08.2024
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented camp activities fostering physical, social, and emotional growth.
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Supported children by actively listening and offering encouragement.
FOH Team Member
Chick-fil-A
10.2023 - 05.2024
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and smoothly fulfill customer needs.
Server
Sedona Bistro
10.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Store Associate
Academy Sports + Outdoors
07.2021 - 05.2022
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Fine Arts - Acting
Southeast Missouri State University
Cape Girardeau, MO05.2024
Skills
- Role Modeling
- Activity Planning
- Cultural Sensitivity
- Teaching techniques
- Compassionate communication
- Organization
- Team Leadership
- Safety oversight
- Kermit the Frog Impression
Timeline
FOH Team Member
Chick-fil-A
10.2023 - 05.2024
Server
Sedona Bistro
10.2022 - 05.2023
Youth Summer Camp Counselor
Ozarks Regional YMCA
05.2022 - 08.2024
Store Associate
Academy Sports + Outdoors
07.2021 - 05.2022
Bachelor of Fine Arts - Acting
Southeast Missouri State University
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