Jake Clark
Bonney Lake
Summary
Dynamic account management professional with a proven track record of cultivating strong client relationships, driving significant revenue growth, and expertly managing complex accounts. Recognized for commitment to team collaboration and adaptability, consistently delivering exceptional results. Expertise includes strategic planning, effective client communication, and innovative problem-solving. A dependable and flexible contributor, adept at navigating evolving business needs to ensure success.
Overview
18
18
years of professional experience
Work History
Account Manager
Central Welding Supply
08.2018 - Current
- Identify and develop new sales opportunities in the welding and fabrication industry by leveraging industry knowledge and customer relationships.
- Identify opportunities to cross-sell and upsell additional products and services to existing customers, increasing revenue and customer loyalty.
- Develop and maintain relationships with key stakeholders in the welding and fabrication industry, including manufacturers, suppliers, and contractors, to ensure a steady flow of business opportunities for the organization.
- Coordinate with the operations team to ensure timely delivery and fulfillment of customer orders, maintaining a high level of customer satisfaction.
- Provide technical expertise and support to customers, including recommending the appropriate welding equipment and consumables for their specific needs.
- Coordinate with the finance department to ensure timely invoicing and payment collection from customers, optimizing cash flow for the organization.
Account Management
Airgas LLC
10.2016 - 08.2018
- Identify and prioritize potential new customers based on market research and industry trends
- Develop and implement strategies to expand customer base and increase sales revenue.
- Collaborate with the sales team and other departments to ensure customer satisfaction and resolve any issues that may arise.
- Evaluate customer feedback and make recommendations for product and service improvements
- Prepare and deliver presentations to prospective clients highlighting the benefits and features of Airgas's products and services, and negotiate contracts and pricing agreements to close deals.
Manager
Eastside Auto Salon
05.2014 - 10.2016
- Analyze customer feedback and implement improvements to enhance customer satisfaction.
- Develop and implement training programs for employees to enhance their skills and improve customer service.
- Train and mentor new employees to ensure high-quality service delivery and customer satisfaction.
- Monitor employee performance and provide feedback and guidance for improvement.
- Manage and optimize the use of resources, including labor, equipment, and materials, to ensure efficient operation and maximize productivity.
Detail Technician
Northwest Auto Salon
06.2013 - 05.2014
- Stay up-to-date with the latest detailing techniques and products in the automotive industry to ensure the highest level of service and customer satisfaction.
- Ensure the safety of all personnel by adhering to established safety protocols and reporting any potential hazards or incidents to the appropriate supervisor.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Collaborate with colleagues to develop innovative detailing techniques and solutions to improve the quality and efficiency of the detailing process.
- Assist in the development of new detailing techniques and products to improve the quality and efficiency of the paint correction process.
Fleet Management/ Sales
Total Rental Center
01.2008 - 04.2013
- Managed equipment to safely transport rental machinery from facility to job sites throughout the greater Seattle area
- Maintained close relationships with key accounts to increase sales and demonstrate new products
- Collaborate with the marketing team to develop and implement targeted marketing campaigns to promote the rental services and increase customer acquisition.
- Ensure that all rental machinery is properly maintained and serviced to minimize downtime and maximize customer satisfaction.
- Identify potential business opportunities and partnerships within the greater Seattle area to expand the rental services and increase revenue.
Education
High School -
Archbishop Murphy High School
Everett, WA01.2010
Business Marketing, Psychology
Central Washington University
Ellensburg, WA01.2012
Skills
- Task Management (Experienced)
- Communication (Expert)
- Customer Service (Expert)
- Training (Experienced)
- Equipment Management (Expert)
- Sales (Expert)
- Product Demonstration (Experienced)
- Opportunity Identification (Experienced)
- Productive (Experienced)
- Customer service
- Client relations
- Relationship building
Timeline
Account Manager
Central Welding Supply
08.2018 - Current
Account Management
Airgas LLC
10.2016 - 08.2018
Manager
Eastside Auto Salon
05.2014 - 10.2016
Detail Technician
Northwest Auto Salon
06.2013 - 05.2014
Fleet Management/ Sales
Total Rental Center
01.2008 - 04.2013
Business Marketing, Psychology
Central Washington University
High School -
Archbishop Murphy High School
Government Sales Experience
Puget Sound Naval Shipyard, Joint Base Lewis Mccord, Seattle Municipalities, Washington State DOT, Washington State Ferries, Clover Park Technical College, Renton Technical College, Green River Community College
Similar Profiles
Emmanuel BulajewskiEmmanuel Bulajewski
Delivery Specialist at Central Welding SupplyDelivery Specialist at Central Welding Supply
Glenda Torres JaimesGlenda Torres Jaimes
Inside Sales Representative at Central Welding SupplyInside Sales Representative at Central Welding Supply
Lance BobLance Bob
Lead Field Service Technician at Coastal Welding SupplyLead Field Service Technician at Coastal Welding Supply
Jessica FredeenJessica Fredeen
Sales Assistant at The Tux ShopSales Assistant at The Tux Shop
Madilynn BoutonMadilynn Bouton
Dog Sitter/Family Babysitter at NADog Sitter/Family Babysitter at NA