Jacob Cohn
Fullerton,CA
Summary
Creative Tattoo Artist skilled at design, business operations and team leadership. Fully licensed and certified professional.
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
18
18
years of professional experience
Work History
Tattoo Artist/ Owner
Poison Apple Tattoo
Placentia, CA
02.2010 - Current
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Grew client base by marketing services.
- Maintained schedule and kept appointment times.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Kept areas neat and clean and equipment sanitized.
- Presented template design sheets for customers to review.
- Applied permanent tattoos using indelible, non-toxic ink.
- Performed clean, high-quality work at all times.
- Accepted and processed customer payments.
Trainer
MBody Strength
Brea, CA
03.2013 - 08.2016
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Drove client retention, managing daily classes and individual sessions.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Created inspirational physical training initiatives to foster healthy lifestyle decisions.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Built customer loyalty by smoothly executing training initiatives.
- Curbed learning time by developing customer rapport during training sessions.
- Treated injuries and physical distress with immediate care and coordinated more advanced support for critical issues.
- Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
- Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
- Helped students of different abilities levels boost health with skill-adjusted classes.
- Minimized injury risks by advising clients about form and proper clothing.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Served as point of reference for fitness expertise within club.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Attractions Operator
Disneyland Resort
Anaheim, CA
01.2014 - 05.2015
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information and details of interest about facility to visitors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Served customers and followed outlined steps of service.
Beverage Expert
BevMo! Beverages & More
Brea, CA
01.2014 - 05.2015
- Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
- Greeted guests warmly to foster welcoming environment.
- Followed workplace safety procedures to reduce accidents and hazards.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
- Checked guests' identification before serving alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Asked customers for feedback, solved problems.
- Increased sales significantly by upselling higher-end products to customers.
Education
Certified Personal Trainer -
International Sports Science Association
Carpinteria, CA10.2021
Blood Bourne Pathogens - Blood Bourne Pathogens, HIV, AIDS Prevention
Orange County Health Department
Santa Ana, CA11.2019
High School Diploma -
El Dorado High School
Placentia, CA05.2009
First Aid, CPR, AED -
Red Cross
Yorba Linda, CA04.2009
Skills
- Licensed Tattoo Artist
- Business knowledge
- Customer Relations
- Sanitation procedures
- Tattoo designs
- Till counting
- Corporate identity branding
- Visual communication expertise
- Painted finishes
- Visual Art Creation
- Project design
- Particle systems
- Technical illustration
- Photographic editing
- Composition
- Material selection
- Relationship Building
- Detail-Oriented
- Sales Quota Management
- Sales Records Management
- Verbal and Written Communication
- Customer Complaint Resolution
- Performance Evaluations
- Decision Making
- Customer Service
- Staff Training and Development
- Budgeting and Expenditures
- Problem Solving
- Time Management
- Brand Marketing
- Customer Trend Analysis
- Sales Targeting
- Appointment Scheduling
- Closing Techniques
- Digital Sales
- Cross-Channel Marketing
- Cold Calling
- Customer Billing
- Operations Management
- Brand Development
- Federal and State Regulation Compliance
- Professional Demeanor
- CCTV Monitoring
- Employee and Visitor Screening
- Emergency Response
- Theft Prevention
- Personal Protection
- Team Training
- Active Listening
Bodybuilding
since February 2021 has been training for competition in Novice Open Bodybuilding
Timeline
Attractions Operator
Disneyland Resort
01.2014 - 05.2015
Beverage Expert
BevMo! Beverages & More
01.2014 - 05.2015
Trainer
MBody Strength
03.2013 - 08.2016
Tattoo Artist/ Owner
Poison Apple Tattoo
02.2010 - Current
Certified Personal Trainer -
International Sports Science Association
Blood Bourne Pathogens - Blood Bourne Pathogens, HIV, AIDS Prevention
Orange County Health Department
High School Diploma -
El Dorado High School
First Aid, CPR, AED -
Red Cross