Jake Donahue
Denver,CO
Summary
Accomplished National Account Manager with a proven track record of success in managing a significant portfolio of national accounts spanning over 300 locations. Expertise in driving revenue growth, negotiating contracts, and delivering exceptional client satisfaction. Adept at leading full sales cycles, from engaging C-Suite executives to collaborating with local managers. Skilled in executing property surveys, creating architectural designs, and managing project timelines with precision. Demonstrated ability to excel in both independent and collaborative work environments, with a commitment to achieving outstanding results.
Overview
11
11
years of professional experience
Work History
National Account Manager
Parking Revenue Recovery Service (PRRS)
09.2021 - Current
- Managed and cultivated half of the national accounts, contributing significantly to organizational growth and profitability.
- Spearheaded successful closures totaling $3.2 million in net revenue for 2023, showcasing a stellar 87% close rate with an average deal size of $79,914.
- Led comprehensive sales cycles, engaging with stakeholders at all levels of the organizational hierarchy to deliver tailored solutions and drive business outcomes.
- Executed property surveys with meticulous attention to detail, resulting in the creation of bespoke floorplan designs in collaboration with esteemed civil engineers.
- Negotiated equipment and civil work quotes with internal teams and external contractors, ensuring favorable terms and optimal outcomes for all parties involved.
- Developed and managed Gantt charts to effectively monitor project progress and meet established deadlines, fostering seamless collaboration among key stakeholders.
- Played an active role in representing the organization at industry conferences and trade shows, enhancing its visibility and positioning within the marketplace.
Billing Coordinator
Network Adjusters
06.2020 - 09.2021
- Collaborated closely with esteemed law firms to streamline billing processes, leveraging SQL systems to generate comprehensive reports tailored for executive review.
- Demonstrated proactive communication with law firms to swiftly address and resolve any billing discrepancies, ensuring prompt and accurate resolution in alignment with organizational standards.
- Employed advanced data analysis techniques to extract actionable insights from billing data, facilitating informed decision-making and proactively identifying opportunities for process enhancement.
Financial Analyst
Lincoln Financial Group
08.2017 - 10.2019
- Collaborated closely with claim adjusters and clients to deliver detailed and comprehensive financial statements, ensuring transparency and accuracy in financial reporting.
- Maintained proactive communication with state and federal entities to ensure compliance and effective management of benefits and funds, demonstrating a commitment to regulatory standards and fiscal responsibility.
- Served as the primary point of contact for new hire training, imparting best practices and facilitating knowledge transfer to ensure alignment with organizational standards and enhance operational efficiency.
Project Manager
Liberty Mutual Insurance
05.2013 - 07.2017
- Orchestrated bi-weekly sprint meetings with cross-functional Scrum teams, fostering collaboration and aligning efforts on development cases, bug resolutions, and future rollout strategies.
- Delivered insightful presentations to executives during bi-weekly Agile reviews, providing updates on project progress, achievements, and strategic direction.
- Diligently monitored project performance metrics to proactively identify areas for optimization, implementing necessary adjustments to enhance efficiency and productivity.
- Led the planning, design, and scheduling of project phases for large-scale initiatives, ensuring seamless execution and alignment with organizational objectives.
Education
Bachelor of Arts - Business Communications
University of New Hampshire
Durham, NH05.2014
Skills
- Client Relations
- Project Management
- Contract Negotiations
- Employee Management
- New Business Development
- Sales CRM Tools
- Microsoft Applications
- Advanced Excel (including Query & SQL Report Manipulation)
Accomplishments
- Achieved $2.58 million in 2022 and $3.15 million in closed net revenue for 2023, driving significant organizational growth.
- Closed $1 million in net sales revenue in both August 2022 and October 2023.
- Led implementation and staff training on new systems, enhancing operational efficiency.
- Selected to lead Liberty Mutual's Financial Project Management Team, showcasing leadership and strategic acumen.
Timeline
National Account Manager
Parking Revenue Recovery Service (PRRS)
09.2021 - Current
Billing Coordinator
Network Adjusters
06.2020 - 09.2021
Financial Analyst
Lincoln Financial Group
08.2017 - 10.2019
Project Manager
Liberty Mutual Insurance
05.2013 - 07.2017
Bachelor of Arts - Business Communications
University of New Hampshire
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