Summary
Overview
Work History
Education
Skills
Timeline
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Jake Dupilka

Charlotte,NC

Summary

Former collegiate soccer player and Army National Guard Intelligence Analyst, bringing a strong foundation of teamwork, discipline, and strategic thinking to the IT industry. With nearly four years of experience in technology and a proven track record of exceeding performance goals, I excel in fast-paced, high-pressure environments. Self-motivated and results driven, I thrive both independently and as part of a team. Currently seeking to leverage my unique skill set, including problem-solving, communication, and leadership, to transition into a dynamic field sales role where I can continue to drive success and build strong client relationships.

Overview

4
4
years of professional experience

Work History

Cloud Sales Representative

Oracle
12.2024 - Current
  • Spearheaded initiatives to target current customers and identify expansion opportunities within existing Oracle Cloud Infrastructure (OCI) footprints, contributing to a 65K increase in account growth during the first fully ramped quarter.
  • Developed and implemented a comprehensive SOP for the team, filling a gap in operational efficiency and enabling more streamlined sales processes.
  • Achieved the Oracle Cloud Infrastructure 2025 Foundations Associate certification, demonstrating proficiency in OCI services and architecture, to better support client needs and sales strategy.
  • Actively pursuing Oracle Cloud Infrastructure AI Foundations certification to deepen technical expertise and enhance customer discussions on AI/ML-driven solutions.
  • Collaborated with cross-functional teams to identify key business drivers and deliver tailored OCI solutions that align with customer growth objectives.
  • Proactively engaging with existing clients in the SLED sector, ensuring consistent alignment with customer goals and securing ongoing business.
  • Bi-weekly cadence calls with the field reps to ensure alignment on current accounts to maximize outreach efforts.
  • Bi-weekly cadence with a technical counterpart to improve technical acumen when speaking on behalf of the technology to relate to our customers.

Customer Success Representative

Nutanix
08.2023 - 12.2024
  • Served as a trusted advisor to commercial customers, proactively managing renewals and driving adoption through strategic account reviews, resulting in high retention and seamless renewal execution.
  • Delivered customer health assessments and regular business reviews, identifying key areas of optimization within Nutanix environments to maximize ROI and drive continued value realization.
  • Built and nurtured strong, long-term relationships with customer stakeholders, aligning Nutanix’s platform capabilities with their evolving IT strategies and business objectives, including renewals and tech refresh initiatives.
  • Collaborated cross-functionally with Account Managers, Sales Engineers, and external partners to build and execute tailored success plans, ensuring accurate forecasting and alignment on licensing, entitlements, and future growth opportunities.
  • Acted as the voice of the customer by capturing and relaying feedback to Product and Support teams, influencing internal roadmaps and resolving issues quickly through coordinated escalation and triage.
  • Anticipated customer risk by monitoring adoption and usage trends, reaching out proactively to address early signs of dissatisfaction or misalignment, leading to improved customer health scores and retention metrics.
  • Introduced new features and best practices to customers during cadence calls, helping to advance platform adoption, user engagement, and overall account maturity.
  • Demonstrated strong communication and problem-solving skills, handling escalations with empathy and clarity to restore trust and convert challenging situations into positive experiences.
  • UTILIZED SALESFORCE AND CASE MANAGEMENT TOOLS TO TRACK CUSTOMER TOUCHPOINTS, SUCCESS PLANNING PROGRESS, AND EXPANSION OPPORTUNITIES WITH PRECISION AND ACCOUNTABILITY.

Enterprise Sales Development Representative

Nutanix
07.2021 - 07.2023
  • Collaborate closely with Account Managers and Sales Engineers to strategically prospect and identify key decision-makers within whitespace accounts, driving targeted outreach and fostering long-term business relationships.
  • Initiate and manage outreach to current customers to expand Nutanix’s footprint, strategically growing the existing install base and identifying cross-sell and upsell opportunities within their environments.
  • Leverage a suite of sales tools and platforms (Salesforce, LeadIQ, ZoomInfo, SalesIntel, LinkedIn Sales Navigator, Outreach) to research, segment, and engage with high-value prospects in Hybrid Cloud, Public Cloud, and HCI markets.
  • Consistently exceeded sales targets, meeting or surpassing assigned quotas in 7 out of 8 quarters, resulting in over 250 meetings booked and 90 new sales opportunities created, contributing significantly to pipeline growth.
  • Ranked #10 in overall attainment in AMER for Q4 '22 and Q1 '23, showcasing strong performance and delivering substantial results in a highly competitive environment.
  • Achieved 'Prospecting Week Champion' in Q2 '22, booking 23 meetings in a single week, demonstrating exceptional time management and prospecting capabilities.
  • Generated and maintained a >$500K pipeline for three consecutive quarters, consistently contributing to the sales team’s growth and achieving critical revenue targets.

Education

Master of Business Administration - MBA

Southern New Hampshire University
Manchester, NH

Bachelor of Science - Exercise Science, Pre PA

Indiana University of Pennsylvania
Indiana, PA

Associates of Intelligence -

Cochise Community College
Sierra Vista, AZ

Skills

  • Comptia A Certification (Begins 07/25)
  • Oracle Cloud Infrastructure Foundations Associate 2025
  • Modernize Infrastructure and Applications with Google Cloud (2024) / Coursera certification
  • LinkedIn Sales Navigator (prospecting)
  • Salesforce CRM
  • Outreach (optimizing workflow)

Timeline

Cloud Sales Representative

Oracle
12.2024 - Current

Customer Success Representative

Nutanix
08.2023 - 12.2024

Enterprise Sales Development Representative

Nutanix
07.2021 - 07.2023

Master of Business Administration - MBA

Southern New Hampshire University

Bachelor of Science - Exercise Science, Pre PA

Indiana University of Pennsylvania

Associates of Intelligence -

Cochise Community College

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