Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jake Eisenberg

Information Technology
Brooklyn,New York

Summary

Experienced team member with over 2 years of experience in handling food and customer support. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

5
5
years of post-secondary education
2
2
years of professional experience

Work History

Team Member

Shake Shack Inc.
New York, New York
02.2018 - 03.2020
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.

Customer Service

Youth Marketing Connection LLC
New York, New York
07.2016 - 08.2016
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

No Degree - Information Technology

Brooklyn Job Corps
Brooklyn, NY
08.2016 - 04.2018

High School Diploma - Information Technology

Fort Hamilton High School
Brooklyn, NY
09.2011 - 06.2015

Skills

Computer skills

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Timeline

Team Member

Shake Shack Inc.
02.2018 - 03.2020

No Degree - Information Technology

Brooklyn Job Corps
08.2016 - 04.2018

Customer Service

Youth Marketing Connection LLC
07.2016 - 08.2016

High School Diploma - Information Technology

Fort Hamilton High School
09.2011 - 06.2015

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Jake EisenbergInformation Technology