Jake Flood

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Built an outfitter that brought the community around warm water rivers and lakes. This area is known for its trout fishing, but we focused on everything the state had to offer including Smallmouth Bass, Striped Bass, Carp and Trout.
• I worked with a few local guides that helped keep operations underway while I spent my summers in the west. I managed all the outfitting while I was splitting up my season.

• Increased repeat bookings by building rapport with clients and consistently delivering outstanding service during guided trips.
• Showcased adaptability by adjusting trip plans in response to changing conditions or client preferences, creating positive experiences even when faced with challenges.
• Kept current on industry trends and emerging equipment advancements to offer informed recommendations to both novice and experienced anglers alike.
• Collaborated with other guides and outfitters to share knowledge and resources, fostering a sense of community within the industry.
• I Guided in the Greater Yellowstone ecosystem on rivers like the Henrys Fork, South Fork and Main Snake, Teton Rivers and everything in Yellowstone National Park
• I did this every summer until October 2023

Assisted the Fly Shop with retail, cleaning, restocking, inventory, outfitting. This position was very broad. I did everything from painting the building to tying flies for the shop, setting up and breaking down camp, and setting up for various fundraisers and tournaments we hosted. A big part of the job was outfitting, making sure all 48 guides were floating the right stretch of river, and connecting them with their clients.

Assisted in retail and managed inventory

Assisted various production setups