Jake Freeman
Lehi,UT
Summary
Experienced charge nurse with 4 years of leadership experience. Excellent reputation for positive attitude, providing excellent patient care, improving quality and safety processes, setting and achieving goals, adapting to change, and consistency in adhering to company policies and standards.
Overview
15
15
years of professional experience
Work History
Endoscopy Charge Nurse
Intermountain Healthcare
Provo, UT
01.2017 - Current
- Managed day to day tasks to ensure all procedures were performed safely and in a timely matter.
- Performed quality and safety checks to ensure policies and procedures were being followed and patient quality and safety was being maintained.
- Adjusted schedules and staffing levels to meet the needs of each day.
- Attended quality and safety meetings seeking ways for continuous improvement.
Lead Field Technician
Vivint Wireless
Provo, UT
08.2013 - 01.2017
- Followed and ensured all safety protocols and procedures were being followed while maintaining optimal productivity levels.
- Helped set and accomplish team goals for safety and productivity.
- Provided excellent customer care.
- Participated in creating wireless broadband networks throughout the state.
- Worked with customers to understand the product and provided exceptional customer service.
Field Service Supervisor
Digis
American Fork, UT
04.2011 - 08.2013
- Maintained schedule of up to 10 service calls per day per technician.
- Facilitated communication between office personnel, technicians, and customers.
- Coordinated employee schedules, equipment and supplies, and fleet vehicle maintenance.
- Ensured safety and quality protocols were implemented and followed by a team of 20 technicians.
- Responsible for hiring, training, data collection, reporting, scheduling, quality control, safety, customer experience, and company goal attainment.
Education
Bachelor of Science - Nursing
Ameritech College of Healthcare
Draper, UT2018
Skills
- BLS Certification
- ACLS Certification
- PALS Certification
- Bleeding Control Certification
- Strong clinical judgment
- QSEN Oriented
Timeline
Endoscopy Charge Nurse
Intermountain Healthcare
01.2017 - Current
Lead Field Technician
Vivint Wireless
08.2013 - 01.2017
Field Service Supervisor
Digis
04.2011 - 08.2013
Bachelor of Science - Nursing
Ameritech College of Healthcare