Jake Frenkel
Manalapan,NJ
Summary
Reliable, enthusiastic, and motivated individual with exemplary verbal communication skills. Quick learner who can adapt to various work environments. Possessing a great sense of humor and a pleasant approach, always striving for customer and employer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Physical Therapist Assistant
NorthEast Spine and Sports Medicine
Freehold, NJ
2025 - Current
- Assisted physical therapists in implementing treatment plans for diverse patient populations.
- Supported patient mobility and rehabilitation through therapeutic exercises and modalities.
- Collaborated with healthcare teams to develop individualized care strategies.
- Educated patients on home exercise programs and injury prevention techniques.
- Monitored patient progress, documenting outcomes using electronic health record systems.
Front Office Assistant
Centra State Hospital
Freehold, NJ
05.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to inquiries from callers seeking information.
Waiter, Food Runner
Cheesecake Factory
03.2022 - 01.2024
- Able to learn fast and describe in detail all 250+ items on the menu.
- Maintained a great work relationship with others.
- Was able to help out when they needed help and still have positive feedback from my guests.
- Mandatory once a week food run and was able to handle the workload on the busiest of with while being understaffed.
- Able to perform under various pressures and still giving our guests the experience expected and more.
- Managed to handle critical situations fast and seemingly easy.
Busser|Banquet Server|Waiter
Knob Hill Country Club
06.2017 - 10.2021
- Took starting position, managed to work up to waiter in a short period of time.
- Excelled on communication and hands on work.
- Perform multiple weddings, Sweet Sixteens, and Golf outings.
- Making the customers feel appreciated while working in a fast paced work environment.
- Able to remember members numbers, names, drinks they preferred and was able to bring and greet in a proper timely fashion.
- Multiple 12 hour shifts in a week and still maintained to have guests compliment and appreciate my hard work.
Education
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Monmouth County Plumbing School
09.2021
High School - undefined
Manalapan High School
Manalapan06.2016
Building Services and Maintenance - undefined
Monmouth County Vocational School
06.2016
Skills
Ensured accuracy and precision in deliverables to uphold quality standards
- Problem-solving skills
- Appointment setting
- Patient charting
- Document management
Certifications And Skills
MS Office
Timeline
Front Office Assistant
Centra State Hospital
05.2024 - Current
Waiter, Food Runner
Cheesecake Factory
03.2022 - 01.2024
Busser|Banquet Server|Waiter
Knob Hill Country Club
06.2017 - 10.2021
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Monmouth County Plumbing School
High School - undefined
Manalapan High School
Building Services and Maintenance - undefined
Monmouth County Vocational School
Physical Therapist Assistant
NorthEast Spine and Sports Medicine
2025 - Current