Jake Fry
Pomona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
College Administrative Analyst
The Collins College Of Hospitality Management
12.2022 - Current
- Managed the Dean's Office calendars, scheduling meeting for multiple constituencies across campus as well as industry professionals and partners
- Managed the internal and external master calendars for the Collins College
- Developed printed and digital correspondence for the Dean's Office including donor thank you letters, commencement messages, and student highlights
- Performed administrative and operational functions for The Collins College Board of Advisors including communication, rosters and databases, meeting minutes, meeting planning and execution, document organization and storage, and collaboration on Board of Advisor events.
- Prepared all Dean's Office travel submissions.
- Analyzed reports like full-time equivalent students, student enrollment, and application data and prepared them for distribution through presentations and handouts.
- Developed agendas, presentation, recordings, and minutes for college staff and faculty meetings.
- Served as the primary event coordinator for all college events and activities, including planning, logistics, day of execution, and proper debriefing and documentation of each event and activity.
- Developed and implemented an events procedure for requesting events, seeking approval on budget related items, creating a detailed logistic guide (Event Specification Guide), preparing run of shows, and day of execution all to industry standards per the events textbook used within the curriculum.
- Oversaw 25+ events and activities per semester that focused on community building, student engagement, career readiness, and academic success.
- Conducted and analyzed surveys to get feedback and improve the event experience for students.
- Developed a career program including new events for students that connected them to potential employers.
- Supported a 5-part series on Outdoor Hospitality, managing speaker visits from industry executives and professionals from within the industry.
- Oversaw a student assistant as it related to events and trained them to operate a set of discreet tasks independently.
- Created and documented comprehensive planning and production including goals and objectives, budgets, marketing plan, production timeline, space design, food and beverage, hospitality needs, and promotional items.
- Served as the point of contact for employers and VIPs seeking to connect with students and coordinated their visits to campus.
- Developed printed and digital correspondence on behalf of the Dean's Office.
- Co-wrote and secured $315,000 worth of grants that supported outreach, retention, and professional attire for students.
- Reconciled Dean's Office monthly Purchasing Cards and receipts
- Prepared monthly Wireless Reimbursements for the Dean's Office
- Assisted with the development and implementation of new procedures related to events, student travel, and absence management.
- Oversaw the proper management of software and passwords.
- Worked with IT to develop and implement Microsoft Teams, SharePoint, and OneDrive folders for proper sharing and security of files.
- Created a Google Shared Drive for our Board of Advisors to house external documents that could be shared with our Board members.
- Created a Canvas site for students to house important information regarding College events, career opportunities, and messages from the Dean's Office.
- Coordinated staff professional development StrengthsFinder workshop.
- Helped to steward College partnerships with the Dean's Office.
- Worked to draft an employee handbook for new hires.
Founder and Executive Director
Plants 4 the People
06.2020 - 09.2023
- Oversaw the successful coordination of events including planning, logistics, day of execution, proper debriefing, and documentation for multiple events that have raised over $25,000 since June 2020
- Received a $150,000 for the expansion of our flagship project, the Spartan Garden
- Developed a marketing plan, budget, and business plan for the nonprofit
- A 501(c)(3) nonprofit organization with the mission of educating, promoting, and sustaining a strong community through engaging with what is in our gardens and on our plates
- Collaborated with multiple local organizations, companies, and legislatures for fundraising, community events, and partnerships
- Manage a team of 9 lead volunteers and other community members to ensure successful completion of projects and events including the operation of a 20,000 square foot garden
- Responsible for day-to-day operations of the nonprofit, including coordinating meetings, board reports, volunteer scheduling, and printed marketing materials
- Responsible for team performance evaluations and required meeting attendance tracking.
Outreach & Recruitment Specialist
The Collins College of Hospitality Management
03.2022 - 12.2022
- Supported College events, such as Celebration of Life, Welcome Back BBQ, Board of Advisor Meetings, and Company Showcase events, including planning, logistics, day of execution, and proper debriefing and documentation
- Collaborated on identification of goals and objectives, event budget, marketing plan, production timeline, space design, and food and beverage needs for college events and activities
- Reengaged educational and industry partners like CRA, ProStart, hospitality community colleges, and campus partners to increase awareness and recruit new students
- Updated Educational Partner's rosters with mailing addresses and emails to include over 3,000 contacts
- Sent informational mailers to over 300 partners targeting AVID, Tier 1, ProStart, and URM
- Revamped outreach materials to include digital newsletter, digital marketing, and other printed/digital materials with current college information; oversaw revamped tour video with college highlights
- Created scholarship, social media, and digital correspondence templates including thank you letters, post event summaries, and alumni highlights
- Led college initiative to recruit underrepresented minorities in hospitality, including developing a partnership with the Native American Student Center and other URM's
- Created, collected, and evaluated data on incoming and current student, faculty, and staff interest and needs; created and presented a summary report of findings to the Dean's Office in written and presentation form
- Piloted a new Spring 2023 Transfer outreach, recruitment, and application process; worked with 116 community colleges, met with students individually, and proactively managed applicants to yield 14 additional applications for Spring 2023.
Graduate Assistant with Virtual Initiatives Team
Pepperdine Graduate School of Education and Psychology
09.2021 - 07.2022
- Worked closely with faculty and staff on tasks related to instructional design to develop content such as infographics, demo videos, tutorials, graphic design content, and other digital and printed marketing materials as needed
- Maintained a project management worksheet and managed a shared calendar to ensure technical support for faculty teaching HyFlex classes
- Trained faculty and staff to use Optimal Engagement Immersion Pedagogy (OEIP), a HyFlex pedagogical program used to teach both in-person and remote students simultaneously
- Created explainer videos and instructional how-to's for various digital platforms.
Food and Beverage Experience
06.2015 - 02.2022
- 7 years of back of house restaurant experience with various hospitality establishments.
Education
Master of Science - Organizational Leadership And Learning
Pepperdine University
Malibu, CA05.2023
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
Pomona05.2021
Skills
Office Administration
- Microsoft Office (Word, PowerPoint, Teams, OneDrive, SharePoint, Outlook)
- Budget and Spreadsheet Tracking (Excel)
- Database Management (Tableau)
- Zoom
- Calendar Management (Calendly)
- Canvas
- External Calendar Management (25Live)
- 50 wpm at 100% accuracy
- Strong background in creating and managing multiple forms of business communications (emails, letters, memos)
- Travel Management (Concur)
Events
- Banquet Event Orders (Food and Beverage)
- Production Timelines (Run of Show)
- Skills in RSVP Tracking (Eventbrite)
- Space Design (Social Tables)
Graphic Design
- Adobe Creative Cloud (InDesign, Illustrator, Lightroom, Acrobat)
Certification
- Instructional Design Principles for Course Creation, Eduflow Academy - Issued June 2022
- Instructional Design: Adult Learners, LinkedIn - Issued November 2021
- InDesign 2021 Essential Training, LinkedIn - Issued October 2021
- Beverage Specialist Certificate, Society of Wine Educators - Issued May 2021
- ServSafe Manager, ServSafe Food Protection Manager Instructor - October 2017 - September 2022
Timeline
College Administrative Analyst
The Collins College Of Hospitality Management
12.2022 - Current
Outreach & Recruitment Specialist
The Collins College of Hospitality Management
03.2022 - 12.2022
Graduate Assistant with Virtual Initiatives Team
Pepperdine Graduate School of Education and Psychology
09.2021 - 07.2022
Founder and Executive Director
Plants 4 the People
06.2020 - 09.2023
Food and Beverage Experience
06.2015 - 02.2022
Master of Science - Organizational Leadership And Learning
Pepperdine University
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
- Instructional Design Principles for Course Creation, Eduflow Academy - Issued June 2022
- Instructional Design: Adult Learners, LinkedIn - Issued November 2021
- InDesign 2021 Essential Training, LinkedIn - Issued October 2021
- Beverage Specialist Certificate, Society of Wine Educators - Issued May 2021
- ServSafe Manager, ServSafe Food Protection Manager Instructor - October 2017 - September 2022
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