Professional sales leader skilled in driving market growth and delivering results. Proven ability to develop and execute strategic plans, build strong client relationships, and lead high-performing teams. Adaptable, dependable, and focused on achieving targets through effective team collaboration and innovative approaches. Strong communicator with expertise in market analysis, negotiation, and customer engagement.
Overview
15
15
years of professional experience
Work History
Market Sales Manager
Idaho Central Credit Union
12.2018 - Current
Recruit, hire, train, and coach top performing sales people.
Conduct regular sales training sessions to enhance team skills and overall performance.
Develop customized sales presentations to address specific client needs, leading to higher conversion rates.
Exceed sales targets through effective territory management and relationship building.
Establish strong rapport with realtor and builder associations to create brand recognition and increased sales opportunities.
Monitor competitor activity to proactively adjust strategies as needed.
Mentor junior sales staff members in best practices for prospecting, closing deals, and managing pipelines effectively.
Analyze market trends to identify new business opportunities and expand client base.
Provide exceptional customer service, resulting in high levels of satisfaction and repeat business.
Increase market share by developing and implementing targeted sales strategies.
Streamline sales processes, resulting in improved efficiency and productivity. Encourage cross selling every transaction.
Hold effective one-on-one meetings with sales team members to identify selling hurdles and offer insight into best practices and strategies for success.
Promote ICCU products and services to all clients and business partners.
Self-starter, entrepreneur, relationship builder, excellent communicator, negotiator, problem-solving skills, and strong drive to exceed sales goals.
Ensure area sales team is involved in relevant sponsorships and events to maximize exposure and marketing efforts.
Collaborate with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Mortgage Loan Officer
Idaho Central Credit Union
06.2014 - 12.2018
Top performing mortgage loan originator.
Opened new market for the credit union and beat the competition becoming the number one lender in the region.
Helped roll out Hispanic Initiative to provide more home loan opportunities to the Hispanic community.
Tested, piloted, and implemented new loan programs to gain more market share and maintain a competitive advantage.
Built lasting relationships with clients, realtors, and builders.
Indirect Loan Officer
Idaho Central Credit Union
06.2012 - 06.2014
Built strong relationships with F&I Managers and GM's of Auto, Motorcycle, and RV dealerships all across Idaho to drive sales and increase market share.
Purchased loans from dealerships, negotiated rates and loan terms.
Promote ICCU products and services to all business partners.
Community involvement to create brand recognition.
Train new loan officers to work efficiently within our system and help them build relationships with business partners to increase our market share.
Top performing IL Officer.
Executive Team Leader, Logistics and Safety Manager
Target
11.2010 - 01.2012
Managed store inventory, truck shipments, and backroom stock.
Recognized for training and leading the top performing logistics team out of all Target stores.
Responsible for driving store sales and revenue.
Hired and trained a team of 40 employees to unload truck freight, stock shelves, backstock, and maintain accurate SKU counts.
Led store huddles and provide weekly safety training to ensure safety standards are being met by all team members.
Tracked all incident reports by team members or customers and developed action plans and training to avoid future incidents.
Tracked daily logistics reports to ensure efficiency and accuracy.
Created action plans to improve performance.
Sr. Credit Manager
Wells Fargo Bank N.A/WFF
05.2010 - 10.2010
Originated real estate, auto, and unsecured loans.
Supervised and trained high performing sales people.
Led sales planning and team building activities.
Monitored outbound sales calls and face to face meetings with customers to ensure we are offering all products and services to maximize sales.
Education
Bachelor of Science - Finance
BYU-Idaho
Rexburg, ID
04.2009
Skills
Customer engagement
Sales presentations
Data-driven decision making
Sales coaching
Problem-solving
Time management
Excellent communication
Team leadership
Client relationship management
Languages
Spanish: Full Professional
Timeline
Market Sales Manager
Idaho Central Credit Union
12.2018 - Current
Mortgage Loan Officer
Idaho Central Credit Union
06.2014 - 12.2018
Indirect Loan Officer
Idaho Central Credit Union
06.2012 - 06.2014
Executive Team Leader, Logistics and Safety Manager