Delivered strategic insights to enhance client decisions
Collaborated with cross-functional teams to align project goals with client objectives.
Mentored junior consultants, fostering their professional development and skill enhancement.
Led client presentations to communicate strategic initiatives and outcomes effectively.
Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
Account Services Specialist
UnitedHealthcare
10.2020 - 2022
Cultivated new business opportunities while managing existing group accounts.
Optimized benefit plans to enhance coverage for dental, vision, hearing, and additional services.
Addressed and resolved reconciling items promptly to ensure accurate financial reporting.
Ensured adherence to terms and conditions outlined in group contracts.
Assisted in reviewing and analyzing claims utilization reports. Supported member census data management. Coordinated benefit page updates and information dissemination.
Facilitated collaboration with fund benefit specialists across multiple companies.
Facilitated attendance at client events, board of trustee meetings, and conducted regular visit check-ins.
Patient Care Coordinator
Blue Medical Services
01.2018 - 10.2021
Facilitated benefits coordination for new and established patients.
Facilitated consultation and coordination with healthcare team members for assessment, planning, implementation, and evaluation of patient care plans.
Facilitated patient understanding of procedures, billing, and insurance matters.
Assisted medical professionals in patient care activities. Collaborated with MD, NP, and PA to support treatment plans. Provided necessary information to enhance patient outcomes.
Assisted patients in obtaining specialty care. Maintained accurate and detailed reports and records.
Facilitated support for team members by assisting with their duties upon request.
Validated insurance benefits and resolved member complaints efficiently.
Sales Manager/Business Development
Meadowbrook Financial Mortgage Bankers, Corp.
01.2016 - 01.2018
Aggregated mortgage funds for sale on secondary market to investors.
Evaluated applicants' financial status, credit history, and property valuation to assess loan feasibility.
Ensured strict adherence to federal and state compliance guidelines in mortgage lending operations.
Surpassed monthly sales targets by 20-30% through strategic client engagement.
Assisted in executing loan origination processes by ordering credit reports, appraisals, and title reports. Supported rate lock procedures to facilitate timely loan processing.
Conducted thorough analysis of 1040s, 1120s, K-1s, and supplementary tax schedules for accurate return preparation.
Directed top three producing teams, generating monthly volume exceeding $8 million.
Cultivated a culture of integrity, honesty, and competency within a specialized industry.
Education
MBA - Healthcare Management
Molloy College
Rockville Centre, NY
Bachelor of Science - Business Management
Farmingdale State College
Farmingdale, NY
01.2018
Personal Information
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer