Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jacob Groover

Fremont

Summary

Detail-oriented professional with nearly 6 years of experience in backend retail operations and a proven track record in safety and efficiency, including a flawless safety record in forklift operation. Demonstrates strong problem-solving skills and a commitment to continuous learning. Core competencies include operational excellence and safety compliance. Passionate about leveraging expertise to contribute to team success and drive operational improvements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outside Yard/Shipping & Receiving

Menards
Sandusky
10.2018 - Current
  • Accurately and efficiently receive in, and audit various shipments via tablet or desktop PC
  • Safely operated all equipment on site with ZERO incident reports or accidents over the course of 5 years while loading guest's vehicles/trailers and unloading flatbed/van shipments from our distrubution center (Forklift, Order Selector, Low Lifts and Stationary Lifts)
  • Responsible to regularly check-in equipment for daily operations on opening shifts and report any findings of potential problems
  • Perform regular handyman tasks including but not limited to: replacing store lighting and security cameras, assisting in the installation of new store routers, warehouse/perimeter wall repairs, TV/Monitor installation and various shelving and racking changes
  • Happily assist in any and all customer service throughout the store such as loading assistance, contracting questions, deck and door designing and general product knowledge
  • Comfortably passed two manager training classes
  • Recognized in an online corporate wide managers meeting for setting the example of excellent customer service in August of 2024

Barista

Starbucks (HMS Host)
Clyde
07.2018 - 10.2018
  • Effectively cleaned all surfaces and fixtures throughout the night shift while disassembling, deep cleansing and reassembling coffee brewers, ovens and espresso machines
  • Operated P.O.S systems while always keeping a perfectly counted drawer
  • Responsible for helping any and all customers with orders during the night while juggling cleaning and restocking the store

Education

High School Diploma -

Clyde High School

Skills

  • Detail-Oriented Approach
  • Troubleshooting
  • Clear Communication Skills
  • Problem Solving
  • General computer hardware & software knowledge
  • Forklift Operation Certification

Certification

  • Forklift Certification, Menards, 2018
  • Order Selector Certification, Menards, 2018

References

References available upon request.

Timeline

Outside Yard/Shipping & Receiving

Menards
10.2018 - Current

Barista

Starbucks (HMS Host)
07.2018 - 10.2018

High School Diploma -

Clyde High School

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Jacob Groover