Jake Gunning
Basking Ridge,NJ
Summary
Well-versed in healthcare strategies and practices focused on analyzing and improving complex business systems. Skilled in defining problems, evaluating conditions and developing forward-thinking solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Business Systems Analyst
Optum, UnitedHealth Group
Basking Ridge, NJ
02.2022 - Current
- Organized and executed strategies guiding the delivery of Fully Insured & Level Funded product offerings to commercial employers on United Health Group's strategic platform.
- Designed End-to-End test plan for the anticipated migration of CA employers purchasing Non-HMO product offerings onto strategic platform.
- Designed and executed End-to-End test plan for a new UHC Level Funded Freedom product offering driving growth on E&I's strategic platform.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Contributed to successful field deployment of business systems improvements by leveraging cross functional knowledge.
- Developed and managed project plans while providing status updates to management.
Associate Business Systems Analyst
Optum, UnitedHealth Group
Basking Ridge, NJ
06.2017 - 02.2022
- Contributed to successful field deployment of (UHC Level Funded, UHC Fully Insured, Oxford Level Funded, TUFTS, River Valley) Book of Businesses on UHG's strategic platform.
- Designed and implemented a test data suite improving coordination and collaboration across constituent partners.
- Conferred with account executives to meet regulatory and business requirements for FedEx client as part of successfully delivering a product designed for diabetic patients.
- Formed strong relationships with product owners serving member, provider, and broker/employer portals improving speed and quality of delivery.
- Gathered, outlined and reviewed business requirements to support new automation capabilities targeting improvements via constituent experience.
- Tested, maintained and monitored computer programs and systems.
Education
MBA -
University of North Carolina At Chapel Hill
05-2024
Bachelor of Science - Information Technology
Virginia Tech
06-2017
Skills
- Data Migration
- Program Planning
- Enhancement Support
- Solution Implementation
- Stakeholder Relations
- Root Cause Analysis
Timeline
Business Systems Analyst
Optum, UnitedHealth Group
02.2022 - Current
Associate Business Systems Analyst
Optum, UnitedHealth Group
06.2017 - 02.2022
MBA -
University of North Carolina At Chapel Hill
Bachelor of Science - Information Technology
Virginia Tech