Jake Gutiérrez
Placentia,CA
Summary
Dedicated professional with a Bachelor of Arts in American Studies and Minor in Music from Long Beach State University, graduating cum laude with a 3.5 GPA. The academic background provides a deep understanding of American culture, media, and the intersections of entertainment and tourism. Experience includes performing at Disneyland Resort as the voice of Crush in Turtle Talk with Crush, and current Guest Talent Coordinator for Disney Live Entertainment. Both offering practical insights into the entertainment industry and its impact on guest experiences.
Strong communication, research, and analytical skills have been developed through both academic and professional experiences, essential for crafting compelling narratives and engaging diverse audiences. Eager to advance expertise in Communications with a focus on Entertainment and Tourism through a Master’s program, with the goal of contributing to the development and execution of high-quality entertainment experiences.
Overview
6
6
years of professional experience
Work History
Guest Talent Coordinator
The Walt Disney Company
09.2023 - Current
- Tasked with handling scheduling, communication, and logistics for guest talent and program offerings, ensuring smooth participation.
- Support live events, special events, and educational programs, collaborating with various departments for seamless operations.
- Serve as the main contact, ensuring timelines are followed and day-of operations are successfully completed.
- Facilitate and support accredited educational workshops, enhancing the guest experience and program quality.
- Contribute to the development and execution of educational and entertainment programs, while upholding Disney’s standards of excellence and promptly addressing any issues to maintain high-quality experiences.
Voice Actor/Virtual Puppeteer
The Walt Disney Company
06.2018 - 08.2023
- Engaged and entertained audiences through live, interactive performances as the voice of Crush from Finding Nemo, enhancing guest experiences in a high-energy, family-friendly environment.
- Collaborated with production teams to ensure smooth show operations, contributing to the seamless integration of live entertainment within a major theme park setting.
- Leveraged improvisational skills and audience interaction to create memorable, personalized experiences for diverse groups, showcasing adaptability and strong communication abilities.
- Played a key role in maintaining Disney’s high standards of guest satisfaction, contributing to the overall success of the attraction and its alignment with the resort's entertainment and tourism objectives.
- Gained firsthand experience in the intersection of entertainment and tourism, understanding the importance of storytelling, guest engagement, and brand representation in a globally recognized destination.
Education
Bachelor of Arts - American Studies
California State University of Long Beach
Long Beach08.2024
Skills
- Effective Time Management
- Detail Oriented
- Exceptional communication
- Guest Relations
- Cross-cultural sensitivity
- Diversity and Inclusion
- Teamwork and Collaboration
- Interpersonal Communication
- Creative vision
Accomplishments
- Dean's List; Spring 2022
- President's List: Spring 2024
- Distinguished Undergraduate, Program in American Studies
- Graduated cum laude
Timeline
Guest Talent Coordinator
The Walt Disney Company
09.2023 - Current
Voice Actor/Virtual Puppeteer
The Walt Disney Company
06.2018 - 08.2023
Bachelor of Arts - American Studies
California State University of Long Beach