Summary
Overview
Work History
Education
Skills
Timeline
Internships
Generic

Jacob Hageman

Normal

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Inventory Control Auditor

Rivian Automotive
02.2023 - Current
  • Perform cycle counts to ensure accurate inventory; use various processes to prevent losses and errors.
  • Enhance record-keeping accuracy, contributing to overall operational efficiency.
  • Coordinate with cross-functional teams to resolve inventory discrepancies, fostering a culture of accuracy and accountability across departments.
  • Pioneer advanced record-keeping techniques, significantly enhancing operational efficiency and data integrity in inventory management.

Quality Control Specialist

Rivian Automotive
01.2022 - 02.2023
  • Utilized SAP for part management, ensuring accurate placement and tracking.
  • Coordinated inspections, maintaining detailed records to exceed leadership goals.
  • Optimized inspection workflows, reducing processing time and enhancing overall production efficiency.
  • Fostered cross-functional partnerships to align quality control processes with production goals, driving continuous improvement.

Life Customer Service Representative

State Farm Insurance
07.2021 - 01.2022
  • Handled high call volumes with confidential customer information, ensuring accurate policy processing.
  • Maintained detailed electronic records for reinstated or approved policies, enhancing organization.
  • Achieved insurance licensing to assist peers and customers with policy questions and writing.
  • Resolved complex customer issues on calls, improving customer satisfaction and retention.
  • Analyzed and enhanced assessment tools, contributing to improved program evaluation methods and data-driven decision-making processes.

Education

Recreation Administration -

Illinois State University School of Kinesiology and Recreation
Normal, IL
05.2021

Skills

  • Adaptability
  • Time Management
  • Service-oriented
  • Reliability
  • Professionalism
  • Organizing and prioritizing work

  • Teamwork and collaboration
  • Records management
  • Insurance claim forms review
  • Policy review
  • Paperwork processing
  • Computer proficiency

Timeline

Inventory Control Auditor

Rivian Automotive
02.2023 - Current

Quality Control Specialist

Rivian Automotive
01.2022 - 02.2023

Life Customer Service Representative

State Farm Insurance
07.2021 - 01.2022

Recreation Administration -

Illinois State University School of Kinesiology and Recreation

Internships

Parks and Recreation Internship, Jan 2021 - May 2021 

Illinois State University School of Kinesiology and Recreation, Normal IL

  • Planned and organized recreation programs, ensuring efficient use of resources and policy adherence.
  • Developed assessment tools to measure program effectiveness, leading to measurable improvements.
  • Implemented strategies to maintain resources, enhancing operational efficiency.
  • Constructed scenarios where personal programs were being used to run in practical situations