Adaptable professional with a strong background in management, customer service, and education. Demonstrated expertise in engaging diverse audiences and fostering positive client relationships. Proven track record of overseeing staff performance to drive operational excellence. Committed to delivering exceptional results through strategic problem-solving and effective communication.
-Provide excellent customer service, ensuring a positive and memorable experience for all guests.
-Collaborate with team members to optimize workflow and maintain cleanliness and safety standards.
-Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
-Provided high-quality customer service, ensuring guests' needs were met with efficiency and professionalism in a fast-paced environment.
-Upsold food and drink items, contributing to an increase in revenue through persuasive communication.
-Addressed and resolved guest concerns or complaints, enhancing the overall customer experience and fostering customer loyalty.
-Taught English, Science, and History classes to students in grades 1-6.
-Created and planned engaging classroom lessons and activities.
-Facilitated a positive and inclusive learning environment.
-Conducted small group and one-on-one activities based on individual learning needs.
-Oversaw day-to-day operations to meet performance, quality, and service expectations.
-Managed customer accounts, providing timely updates on orders and ensuring high levels of customer satisfaction.
-Improved sales by cultivating relationships with new and existing clients, identifying their needs, and providing customized solutions.