Jake Haws
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
5
5
years of professional experience
Work History
Associate Patient Care Coordinator
Dearborn & Associates
05.2023 - Current
- Enhanced patient experience by providing efficient and friendly service during the check-in process.
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Assisted in maintaining accurate medical records, ensuring patient privacy and HIPAA compliance.
- Collaborated with healthcare providers to coordinate care plans, resulting in better patient outcomes.
Front Desk Receptionist
Chico State University
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Jump Patrol | Party Host
Rock 'n' Jump
06.2019 - 08.2019
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Grocery Bagger
Lunardi's
03.2021 - 08.2021
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Education
No Degree - Business Marketing
California State University - Chico
Chico, CA05.2026
Skills
- Cash Register Operations
- Safety Awareness
- Stocking and Replenishing
- Strong Client Relations
- Guest Satisfaction
- Time Management
- Cleaning Procedures
- Customer Service Excellence
- Telephone Etiquette
- Equipment Cleaning and Maintenance
- Teamwork and Collaboration
- Multitasking Abilities
- Medical Data Collection
Timeline
Front Desk Receptionist
Chico State University
08.2023 - Current
Associate Patient Care Coordinator
Dearborn & Associates
05.2023 - Current
Grocery Bagger
Lunardi's
03.2021 - 08.2021
Jump Patrol | Party Host
Rock 'n' Jump
06.2019 - 08.2019
No Degree - Business Marketing
California State University - Chico