Summary
Overview
Work History
Education
Skills
Timeline
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Jake Hendon

Fairhope

Summary

Dynamic leader and strategic thinker with a proven track record of fostering growth and enhancing operational efficiency at Tri-State Hearing, LLC. Skilled in negotiation and client relationship management, I excel in identifying market opportunities and driving revenue growth. My approach combines analytical thinking with interpersonal skills, achieving significant business expansion and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Commercial Real Estate Agent

Bellator Real Estate & Development
07.2024 - Current
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Reduced time spent on administrative tasks by implementing technology solutions such as CRM software to better manage client information.
  • Strengthened professional network through active participation in industry events and organizations, fostering valuable connections.
  • Coordinated site visits for prospective tenants or buyers, showcasing property features while addressing any concerns or questions raised.
  • Delivered personalized service to each client, tailoring strategies to meet their unique requirements and goals.
  • Conducted thorough market research to determine accurate property values and guide clients in making informed decisions.
  • Managed a diverse portfolio of commercial properties, effectively balancing the needs of multiple clients simultaneously.

Owner/President

Tri-State Hearing, LLC
08.2007 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Expanded business into new markets, cond
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.

Founder

Redmont Distilling Company, LLC
07.2014 - 05.2019
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.

Education

BBA - Finance With Focus On Real Estate Investments

Auburn University
Auburn, AL
08-2007

Skills

  • Contract drafting
  • Negotiation expertise
  • Property valuation
  • Site selection
  • Due diligence
  • Investment analysis
  • Zoning regulations
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Decision-making
  • Sales negotiation
  • Sales presentations
  • Self motivation
  • Interpersonal skills
  • Client relationship management
  • Analytical thinking
  • Conflict resolution
  • Operations management
  • Professionalism
  • Real estate license

Timeline

Commercial Real Estate Agent

Bellator Real Estate & Development
07.2024 - Current

Founder

Redmont Distilling Company, LLC
07.2014 - 05.2019

Owner/President

Tri-State Hearing, LLC
08.2007 - 01.2023

BBA - Finance With Focus On Real Estate Investments

Auburn University

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