Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Herrmann

Houston

Summary

Strategic account management professional with proven track record of driving client success and optimizing business relationships. Expertise in developing and implementing strategic plans, identifying growth opportunities, and delivering tailored solutions. Strong focus on team collaboration and adaptability, ensuring consistent achievement of goals and high client satisfaction. Known for excellent communication, negotiation, and problem-solving skills.

Overview

2024
2024
years of professional experience

Work History

Strategic Account Manager

Iboss

Covered the Southeast territory and targeted Fortune 1000 accounts.

• Worked closely with enterprise teams to grow market share and drive revenue.

Enterprise Account Manager

Trace3

Manage and grow enterprise accounts by delivering tailored cybersecurity solutions.

• Collaborate with clients to align IT security solutions with business goals and initiatives.

Build long-term partnerships with key stakeholders to drive revenue and meet client needs

Enterprise Account Manager

Set Solutions
03.2018 - 05.2023
  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.
  • Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.

National Cyber Security and Risk Specialist

SGS
10.2017 - 03.2018

Specialized in cybersecurity risk management, targeting national accounts.

• Provided clients with risk mitigation strategies and cybersecurity solutions tailored to their business.

Account Manager

RSA
04.2016 - 10.2017
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Enterprise Account Manager

Intellisecure
11.2015 - 03.2016
  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.
  • Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.

Territory Account Manager

Accuvant
01.2012 - 05.2015
  • Developed and presented talks on available products and services that could meet current business needs.
  • Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
  • Expanded client base by identifying and targeting prospective customers within the assigned territory.
  • Streamlined internal processes, resulting in improved communication and increased efficiency among team members.

Emerging Business Development

Accuvant
10.2010 - 12.2011
  • Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
  • Managed contract negotiations with vendors and suppliers, securing favorable terms for the company's benefit.
  • Led proposal development efforts, crafting compelling pitches that successfully secured new contracts and projects.
  • Conducted market research to identify new opportunities for business expansion and diversification.

Sales Support Specialist

Accuvant
06.2009 - 09.2010
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Prepared and presented sales reports and customer profiles to upper management.
  • Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.

Sales Development Representative

Accuvant
10.2006 - 06.2009
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Won new business by articulating full value of company's capabilities to prospects.

Education

Associate Of Arts -

California College of The Arts
Susanville, CA
08.1997

Skills

  • Sales strategy development
  • Competitive analysis
  • Pipeline management
  • Territory management

Timeline

Enterprise Account Manager

Set Solutions
03.2018 - 05.2023

National Cyber Security and Risk Specialist

SGS
10.2017 - 03.2018

Account Manager

RSA
04.2016 - 10.2017

Enterprise Account Manager

Intellisecure
11.2015 - 03.2016

Territory Account Manager

Accuvant
01.2012 - 05.2015

Emerging Business Development

Accuvant
10.2010 - 12.2011

Sales Support Specialist

Accuvant
06.2009 - 09.2010

Sales Development Representative

Accuvant
10.2006 - 06.2009

Strategic Account Manager

Iboss

Enterprise Account Manager

Trace3

Associate Of Arts -

California College of The Arts
Jake Herrmann