Jake Hutchins

· Navigate routes and mitigate delays with expert-level map reading and current knowledge of bus routes, road construction and other hazards

· Communicate professionally with all bus drivers to mitigate any scheduling conflicts that arise, as well as provide support for any concerns they may have

· Perform regularly scheduled maintenance on diesel bus fleet, as well as other miscellaneous duties as assigned

· Perform diagnostic tasks using Cummins Insite software to determine what repairs are needed

· Experience performing maintenance functions on Thomas/Freightliner and Ford bus chassis

· Perform programming functions for the MTSU Mobile smartphone app

• Navigate routes and mitigate delays with expert-level map reading and current knowledge of bus routes, road construction and other hazards
• Perform pre-trip and post-trip inspections of assigned vehicle
• Pick up and safely discharge passengers at designated bus stops
• Inspect all buses daily to ensure they are ready for their assigned routes
• Communicate professionally with all bus drivers to mitigate any scheduling conflicts that arise, as well as provide support for any concerns they may have
• Provide passengers with excellent customer service and general knowledge regarding bus routes and campus services

• Work on a crew of skilled technicians during setup and tear-down of scheduled events on and off the MTSU campus
• Effectively communicate with crew of technicians while assisting with assigned tasks
• Serve as lead truck driver for 2 years, driving in a variety of environments and weather conditions for scheduled pickup and deliveries with zero accidents
• Knowledge of all DOT laws and regulations
• Minimize safety issues with regular vehicle inspections and proper incident reporting

• Kept all products replenished on the sales floor, while also receiving new deliveries in the back of the store
• Continued to assist the meat department during the evenings when an extra meat cutter was necessary
• Monitored expiration dates on food products to ensure quality control measures were met.
• Pulled items from stock using lift equipment and added to shelves or bins.
• Responded to customer inquiries and resolved issues to ensure satisfaction.

• Meat cutter for the evening shift at the Hermitage Kroger
• Cut various types of meats to meet the quality standards of the company and the expectation of the customers
• Provided exceptional customer service, resolving issues and ensuring satisfaction with meat purchases.
• Packaged, weighed, and labeled meat products accurately for retail sale.