Jake Hyde
Monticello,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking entry-level opportunities to expand existing skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Let Off Operator
Mannington Mills Inc.
Madison, GA
04.2023 - Current
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Assisted in the setup of production lines according to customer specifications.
- Verified accuracy of material measurements before loading into machines.
- Ensured that all materials used were up to standard and free from defects.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Reported any discrepancies or abnormalities in the production process immediately to supervisor.
Field Engineer
Repeat Consultants
Arlington, VA
12.2018 - 02.2023
- Installed and configured network hardware, software, and cabling for customers / Towers
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Configured network switches, routers and wireless access points.
- Resolved complex technical issues with minimal supervision from senior technicians.
- Troubleshot network issues to identify root causes of problems.
- Installed and repaired distribution racks and cables.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Laid out cabling plans and ran through buildings to desired locations.
Technician
Metro Atlanta Networking, LLC
Monticello, GA
02.2021 - 11.2021
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Updated firmware on various devices such as DVRs and IP cameras.
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Provided technical support to users experiencing difficulties with their networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Successfully deployed server overhaul of both wired and wireless networks, completing projects ahead of anticipated deadline.
- Tracked network and telephony devices for performance and load threshold metering.
- Reviewed system logs to determine usage levels, bandwidth, performance and system security to target inefficiencies and implement appropriate solutions.
- Secured network systems by establishing and enforcing access control policies.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
- Assisted clients and employees by explaining how to properly use network equipment.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
CNC Machine Operator
Anthony International
Madison, GA
10.2017 - 10.2018
- Set up and operated CNC machines to perform repetitive machining operations on glass
- Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
- Read and interpreted blueprints, skhes, drawings, manuals, specifications or sample part to determine dimensions and tolerances of finished work piece.
- Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.
- Verified settings by measuring positions, first-run parts and sample works with micrometers, calipers or other measuring instruments.
- Programmed CNC machines in accordance with established procedures.
- Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
- Troubleshot issues related to tooling or programming errors using problem solving techniques.
- Performed regular preventive maintenance tasks on CNC machinery.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Changed out aging tools, fixtures and offsets.
- Used devices, templates and fixtures to measure dimensions of finished workpieces for conformance.
- Worked from layout and work order, created programs and set up machines to produce required parts.
- Maintained production tooling by replacing and grinding worn tools.
- Loaded and unloaded machines to prevent expensive equipment issues.
- Leveraged micrometers, verniers and gages to accurately inspect parts.
Lead Repair Technician
Lexicon Technologies
Conyers, GA
10.2016 - 10.2017
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Installed operating systems and applications software on customer computers.
- Assessed computer performance issues to identify root cause of problems.
- Provided technical support for customers with both hardware and software related questions.
- Performed virus scans and malware removal on customer computers.
- Diagnosed network connectivity issues and implemented solutions.
- Configured new workstations and peripherals for end-users in accordance with company standards.
- Replaced defective parts on customers' computers in a timely manner.
- Managed inventory of spare parts used in computer repairs.
- Resolved printer issues by troubleshooting drivers or replacing faulty parts.
- Completed data recovery from failed hard drives using specialized tools and techniques.
- Set up wireless networks for home users utilizing the latest security protocols.
- Developed an efficient system for tracking repair progress through completion.
- Upgraded existing systems with more powerful components when necessary.
- Utilized diagnostic tools to detect errors in hardware configuration.
- Conducted regular maintenance checks to ensure optimal system performance.
- Repaired laptops by replacing broken screens or other malfunctioning parts.
- Collaborated with other technicians to complete complex repairs quickly.
- Recycled old equipment following proper safety guidelines.
- Trained end-users on basic computer use and proper maintenance procedures.
- Provided remote technical support via phone or online chat services.
- Updated or installed software for customers to ensure computer efficiency.
- Checked in computers and performed diagnostics for repair.
- Performed inventories on computers and computer repair equipment.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Maintenance Technician
Air Conditioning Specialist
Covington, GA
11.2015 - 11.2016
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
- Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
Purchasing Agent / Supply Chain / Warranty Admin
Air Conditioning Specialist
Covington, Georgia
10.2013 - 10.2016
- Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment,
machinery, and supplies. - Inspected cargo for count accuracy.
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of
sales. - Prepare and process requisitions and purchase orders for supplies and equipment.
- Maintain records of goods ordered and received.
Participate in the development for specifications for equipment, products or substitute materials. - Resolve vendor or contractor Grievances, and claims against suppliers.
- Administered online purchasing systems.
- Processed and tracked all warranty claims.
- Maintained Company vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Maintained Warehouse Supplies.
Computer Technician
Computer Troubleshooters
Covington, Georgia
10.2011 - 07.2013
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Created backup images of customers' data files onto external storage devices.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Set up virtual machines for testing purposes using Hyper-V Manager or VMware Workstation Pro.
- Monitored system performance metrics to ensure smooth operation of all connected devices.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Diagnosed and determined system issues to route for repair.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Detected and corrected error messages within software and hardware reporting systems.
- Identified hardware issues caused by component failures using approved diagnostic tools.
Education
High School Diploma -
Jasper County High School
Monticello, GA05-2011
Some College (No Degree) - Computer Science and Programming
Georgia Perimeter College
Covington, GASkills
- Critical Thinking
- Comptia A Certified (expired in 2021)
- Proficient In Microsoft Office Suite
- Adobe Software Expertise
- Customer Service
- Data Entry
- Computer Training
- Desktop Support
- Teamwork
- Computer and Network Troubleshooting And Diagnosis
- Computer Programs
- User Training
- Server Support
- Computer Systems Knowledge (Windows/Linux/MacOS)
- HVAC Troubleshoooting and repair
- Operating CNC machines
- CNC programming knowledge
- Telecommunications
- Security System Installation
- Cable termination
- Electrical Safety
- Fiber Optic Installation
- Power Distribution
- Installing equipment
Timeline
Let Off Operator
Mannington Mills Inc.
04.2023 - Current
Technician
Metro Atlanta Networking, LLC
02.2021 - 11.2021
Field Engineer
Repeat Consultants
12.2018 - 02.2023
CNC Machine Operator
Anthony International
10.2017 - 10.2018
Lead Repair Technician
Lexicon Technologies
10.2016 - 10.2017
Maintenance Technician
Air Conditioning Specialist
11.2015 - 11.2016
Purchasing Agent / Supply Chain / Warranty Admin
Air Conditioning Specialist
10.2013 - 10.2016
Computer Technician
Computer Troubleshooters
10.2011 - 07.2013
High School Diploma -
Jasper County High School
Some College (No Degree) - Computer Science and Programming
Georgia Perimeter College
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