Jake Janikas
San Marcos,CA
Summary
I excel in customer service by actively listening to customers needs, resolving issues efficiently, and understanding customers needs and desires to make them have the best experience possible. My ability to communicate clearly, adapt to critical situations, and maintain my professionalism ensures the customers need is always met.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beach Attendant
Arrowhead Lake Community Association
Lake Arrowhead, 92352
06.2023 - 08.2024
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Oversaw warranty counseling process to manage expense controls.
Dishwasher
Lake Arrowhead Pizza Deli
Lake Arrowhead, 92352
06.2022 - 08.2024
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- cleaning solutions for daily use.
Education
High School Diploma -
Rim Of The World Highschool
Lake Arrowhead06-2024
Skills
- Inventory management
- Chair cleaning
- Lifeguard certification
- Environmental awareness
- Guest assistance
- Chaise lounge arrangement
- Safety checking
Affiliations
- Reading
- Working out
- Hiking
- Snowboarding
- Piano
Accomplishments
- Honor Roll Recognition
Certification
- Cardiopulmonary Resuscitation (CPR) Certification
Languages
Spanish
Limited
Timeline
Beach Attendant
Arrowhead Lake Community Association
06.2023 - 08.2024
Dishwasher
Lake Arrowhead Pizza Deli
06.2022 - 08.2024
- Cardiopulmonary Resuscitation (CPR) Certification
High School Diploma -
Rim Of The World Highschool
Similar Profiles
Brad SchumacherBrad Schumacher
Director of Public Works at Arrowhead Lake Community AssociationDirector of Public Works at Arrowhead Lake Community Association
Gregory ShtridlerGregory Shtridler
Head Swim Coach at Arrowhead Lake Community AssociationHead Swim Coach at Arrowhead Lake Community Association
Samantha RodelaSamantha Rodela
Member Service Administrative Assistant at Arrowhead Lake AssociationMember Service Administrative Assistant at Arrowhead Lake Association