Jake Jensen
Smithfield,US
Summary
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Customers are protected by maintaining strict controls. Overall morale and productivity are boosted by experience in policy development and staff management procedures. Clear understanding of any tasks as well as training. Safety and teamwork are priorities, as is an organized and efficient approach to multitasking. Dedicated to learning, growing, and succeeding in every aspect of life. Offering a strong work ethic and a dedication to excellence. In a fast-paced kitchen environment, seek a challenging new role with room for advancement.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Big J's
11.2022 - Current
- Documented customer orders and conveyed special requests to kitchen staff.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Completed milkshakes and ice cream desserts for customers.
- Made change and returned correct cash and coin to patrons.
- Prepared salads, soups and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Suggested complementary items to orders to boost sales.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted with preparing salads and cold food items.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Replenished serving stations with fresh food and cleaned up spills.
- Backed up servers by setting up trays and completing some food deliveries.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Processed orders on POS system and accepted cash and charge payments.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
Dishwasher/Waiter/Cashier
Judy's Cafe
07.2022 - 10.2022
- Moved them gently to avoid breaking glassware, crystal, and other delicate items
- Took on extra responsibilities to help cover important stations during busy times
- Used sanitizing chemicals and washed equipment, surfaces, refrigerators, and other areas
- Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
- Disinfected counters and wiped down food prep surfaces to avoid illness and cross-contamination from raw meats
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Scrubbed and scoured pots and pans with [Type] and [Type] products to remove burnt-on food
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
- Did extra cleaning on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless
- Increased machine efficiency by scraping and pre-washing dishes
Education
High School Diploma -
Sky View High School
Smithfield, UT01.2025
Skills
- Utah Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
- [State] Food Handler Certified
- Cash Drawer Operations
- Good with Numbers and math
- Cash Register Operation
- Special Orders and Dietary Restrictions
- Food Preparation
- Late-night shift availability
- Weighing and Measuring
- Dependable and Cooperative
- Sanitation and Cleanliness
- Personal hygiene maintenance
- Positive attitude and enthusiasm
- Phone orders
- Schedule Management
- Basic Math
- Cash Handling
- Quality Control
- Nutritional Education
- Order Taking
- Food arrangement
- Cash Register Operations
- Guest inquiries
- Daily Food Preparation
- Critical Thinking
- Server Support
Writing, drawing, SCYC
I spend some time outside school and work writing and creating outlines for novels, games, or anything else that involves storytelling. I also spend time drawing but not as much as writing. I'm also in a leadership position on the Smithfield City Youth Council, a committee that runs service activities around the valley.
Timeline
Fast Food Worker
Big J's
11.2022 - Current
Dishwasher/Waiter/Cashier
Judy's Cafe
07.2022 - 10.2022
High School Diploma -
Sky View High School
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