Jake Jorgenson
Golden Valley,MN
Summary
Results-oriented Business Manager with a passion for driving operational improvements and elevating brand presence through innovative marketing strategies. Expert in blending financial management with creative event planning to craft memorable client experiences that drive sales and foster customer loyalty. Proven track record of transforming automotive operations into high-performance organizations, leveraging deep knowledge of premium brands and customer-centric approaches to achieve sustainable growth.
Overview
8
8
years of professional experience
Work History
Business Manager
The Car Buying Center
01.2024 - Current
- Streamline and enhance car financing processes through CUDL and RouteOne with innovative solutions, maximizing efficiency while maintaining a seamless customer experience
- Leads a sales team, incorporating creative approaches to exceed sales targets and improve team morale.
- Oversee daily dealership operations, focusing on creating efficient workflows that enhance both customer and employee experiences.
- Produce engaging and visually striking content for inventory, leveraging creativity in photography and digital marketing strategies to boost online presence and drive sales significantly.
- Deliver personalized customer service, using creative problem-solving techniques to resolve issues promptly and ensure client satisfaction.
- Expert in creative financial management and digital marketing, with strong proficiency in photo editing through Adobe Lightroom and Photoshop to craft compelling visual narratives for marketing.
- Automotive Photographer with a keen eye for detail, capturing high-quality imagery that highlights vehicle aesthetics, supporting inventory marketing and dealership branding initiatives.
Sales Consultant
Borton Volvo Cars
04.2022 - 01.2024
- Specialized in selling new Volvo vehicles, delivering expert knowledge and exceptional customer service.
- Achieved a six-month streak of perfect customer satisfaction surveys, maintaining a 100% overall satisfaction rate.
- Consistently met and exceeded sales targets, contributing to the dealership’s success.
- Developed and nurtured strong customer relationships, resulting in repeat business and long-term client loyalty.
- Curated and participated in EV events, increasing Volvo’s exposure and deepening its reach within the market of prospective buyers, leading to enhanced brand visibility and engagement.
Product Specialist
Borton Volvo Cars & Polestar Minneapolis
10.2021 - 04.2022
- Provided expert advice and guidance to customers on vehicle specifications, options, and features, ensuring an informed and personalized purchasing experience.
- Managed the dealership’s social media presence, creating engaging content that fostered a positive online reputation and boosted brand visibility.
- Oversaw fleet car sales, building and maintaining strong relationships with business clients to meet their transportation needs and drive repeat business.
- Continually expanded knowledge of the Volvo Cars and Polestar product line.
- Researched product's technical specifications and accurately communicated information.
Logistics Coordinator - Shipping and Receiving
Morrie's Automotive Group
08.2021 - 09.2021
- Managed the intake of all new deliveries and orders, ensuring accurate and timely processing to maintain smooth operations.
- Maintained up-to-date inventory records and tracking, preventing discrepancies and facilitating efficient dealership operations.
- Coordinated the transportation of parts between dealerships, contributing to seamless inter-dealership operations and improved efficiency.
- Demonstrated adaptability and a strong work ethic by performing various tasks as needed to support overall business operations.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Tracked orders and notified customers of status or potential delays.
Automotive Photographer
Walser Automotive Group
02.2021 - 08.2021
- Photographed 75-115 cars daily at a reconditioning facility, capturing multiple angles and unique features to create visually appealing sets.
- Edited images using photo editing software to enhance color, brightness, and contrast, ensuring a high-quality representation of each vehicle.
- Uploaded edited pictures to the company database for use by sales and marketing teams in advertising materials.
- Collaborated with a team of photographers, editors, and managers to meet deadlines and maintain company quality standards, demonstrating strong communication and teamwork skills.
Customer Service Representative
Dominos Pizza Inc.
07.2020 - 01.2021
- Ensured exceptional customer satisfaction by taking orders over the phone and in person, answering questions, and resolving complaints.
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed stock for food preparation, ensuring the kitchen was equipped with necessary supplies for efficient and accurate order fulfillment.
- Contributed to a positive work environment by supporting colleagues, maintaining a positive attitude, and fostering teamwork.
- Demonstrated a strong work ethic through punctuality, efficiency, and a willingness to take on additional responsibilities to support smooth restaurant operations.
EBay Seller
EBay Inc
01.2019 - 01.2020
- Launched and managed an e-commerce business, generating approximately $6,000 in sales within six months and maintaining a 25% profit margin.
- Independently handled all aspects of the business, including sourcing, pricing, marketing, and customer service.
- Gained valuable expertise in online sales, marketing strategies, and financial management, including tracking revenue, expenses, and profit margins.
- Stepped away from the business due to age restrictions on the platforms.
Owner and Lead Photographer
MNCarPhoto by Jake Jorgenson LLC
01.2017 - Current
- Specialize in automotive photography, producing high-quality images that showcase the unique features and aesthetics of vehicles.
- Collaborated with renowned brands such as Aerista, Cirrus Aircraft, Sotheby's, Twin Cities Ferrari, Borton Volvo, and The Polo Classic, enhancing their visual content and brand presence.
- Occasionally offer portrait photography services, creating visually striking and memorable images for clients.
- Manage all facets of the business, including marketing, client relations, scheduling, and post-processing, ensuring a seamless and professional experience from start to finish.
Education
Finance And Insurance Certification -
Finance Manager Training (FMT)
Online Remote01.2024
High School Diploma -
Northern Star Online
Online Remote2022
Skills
- Client Relationship Management
- Business Development
- Customer Retention
- Employee Management
- Customer Service
- Strategic Planning
- Business Planning
- Documentation And Reporting
- Operations Management
- Social Media Promotion
- Brand Exposure and Growth
- Communications
Websites
Accomplishments
Ferrari USA Instagram
- Featured automotive photography on Ferrari USA’s official Instagram page, reaching a global luxury audience and enhancing the brand’s visual storytelling. - 09/2020
Elferspot Instagram
- Published luxury automotive photography of a 991.1 Porsche 911 GT3 on Elferspot’s Instagram, contributing to the platform’s focus on premium Porsche vehicles and driving engagement within the Porsche enthusiast community - 11/2020
Polestar Minneapolis Social Media
- Expanded Polestar’s social media presence through curated content that increased brand visibility, engagement, and customer inquiries, strengthening the brand’s foothold in the electric vehicle market.
Volvo Cars Minneapolis Social Media
- Spearheaded social media initiatives for Volvo Cars Minneapolis, creating engaging content that contributed to heightened brand awareness, customer interaction, and test drive requests, resulting in increased showroom traffic and sales.
The Car Buying Center
- Collaborated with team of 5 in the development of The Car Buying Center.
Timeline
Business Manager
The Car Buying Center
01.2024 - Current
Sales Consultant
Borton Volvo Cars
04.2022 - 01.2024
Product Specialist
Borton Volvo Cars & Polestar Minneapolis
10.2021 - 04.2022
Logistics Coordinator - Shipping and Receiving
Morrie's Automotive Group
08.2021 - 09.2021
Automotive Photographer
Walser Automotive Group
02.2021 - 08.2021
Customer Service Representative
Dominos Pizza Inc.
07.2020 - 01.2021
EBay Seller
EBay Inc
01.2019 - 01.2020
Owner and Lead Photographer
MNCarPhoto by Jake Jorgenson LLC
01.2017 - Current
Finance And Insurance Certification -
Finance Manager Training (FMT)
High School Diploma -
Northern Star Online
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